Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    TP-Link Archer VR2800 Sky Fibre set up issues

    This is a discussion on TP-Link Archer VR2800 Sky Fibre set up issues within the Technical discussion forums, part of the Broadband Technical Help category; Having looked into alternatives to the standard Sky Q modem/router (due to poor wireless strength and no QoS options) I ...

    1. #1
      Frel's Avatar
      Frel is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: TP-Link VR2800
      Sky TV: Sky Basic
      Join Date
      Apr 2020
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      TP-Link Archer VR2800 Sky Fibre set up issues

      Having looked into alternatives to the standard Sky Q modem/router (due to poor wireless strength and no QoS options) I decided on a TP-Link Archer VR2800, however I'm having significant issues in actually connecting back to Sky Fibre Unlimited.

      I've run through the quick setup, creating the appropriate WiFi channels and selecting Sky_MER (VDSL) as the internet option. All lights are white and solid except for the internet light, which is orange. Network connection diagnosis indicates that the router can't find an outside connection.

      I have noted that various guides re: connecting to Sky talk of entering a username and password but that's never been an option for me and having trawled the internet I'm stumped as to the cause.

      Does anyone have any further guidance on the specifics of setting up this particular modem/router for sky Fibre?
      Any assistance would be greatly appreciated.


    2. Advertisement
    3. #2
      tarsins's Avatar
      tarsins is online now Sky User Member
      Exchange: Llanelli
      Broadband ISP: Sky Fibre Unlimited Pro
      Router: Sky Q Hub SR203
      Sky TV: Sky Q Silver
      Join Date
      Apr 2008
      Posts
      72
      Thanks
      2
      Thanked 8 Times in 6 Posts

      Re: TP-Link Archer VR2800 Sky Fibre set up issues

      It worked great when I had one but since I've had the new Q hub I've not needed it. IIRC I followed this guide:
      https://kevq.uk/how-to-use-a-tp-link...y-fibre-optic/
      --
      Steve

    4. #3
      Frel's Avatar
      Frel is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: TP-Link VR2800
      Sky TV: Sky Basic
      Join Date
      Apr 2020
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: TP-Link Archer VR2800 Sky Fibre set up issues

      Following that guide it talks of entering a username and password, but once I choose Sky (MER) VDSL I'm never asked for one and there's no fields to manually enter them?

    5. #4
      Frel's Avatar
      Frel is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Fibre Unlimited
      Router: TP-Link VR2800
      Sky TV: Sky Basic
      Join Date
      Apr 2020
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: TP-Link Archer VR2800 Sky Fibre set up issues

      Quote Originally Posted by Frel View Post
      Following that guide it talks of entering a username and password, but once I choose Sky (MER) VDSL I'm never asked for one and there's no fields to manually enter them?
      Should anyone else run into this issue, I've solved it and it was frankly ridiculous.

      The username and password input fields only exist if you log into the router via an actual computer, logging in via your phone's browser or the dedicated tether app will not show the appropriate fields (nor even reference their existence).

      Hopefully my troubles will save others the same irritation in the future.

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION