Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 6 of 6

    sudden drop in speed

    This is a discussion on sudden drop in speed within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hi. Can anyone help? Download speed on my Connect package was poor ( approx 0.5mb ). At the end of ...

    1. #1
      sco0tt33b's Avatar
      sco0tt33b is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router:
      Sky TV:
      Join Date
      Dec 2006
      Posts
      12
      Thanks
      0
      Thanked 0 Times in 0 Posts

      sudden drop in speed

      Hi. Can anyone help?
      Download speed on my Connect package was poor ( approx 0.5mb ).
      At the end of Jan the connection failed and the router had to be reset.
      For the whole of Feb the connection was fine and I had fast download speeds (approx 5.5mb ).
      At the begining of Mar the connection failed and the router had to be reset.
      Now the download speeds are back to poor ( approx 0.5mb ).
      Does anyone have any thoughts on this?
      Are Sky at it?
      They told me it's impossible for them to block certain ports, is this true?

      cheers
      Scott


    2. Advertisement
    3. #2
      stevogums's Avatar
      stevogums is offline Sky User Member
      Exchange: Huyton
      Broadband ISP: Sky Fibre Unlimited
      Router: ER110
      Sky TV: SKY Q
      Join Date
      Dec 2006
      Posts
      81
      Thanks
      5
      Thanked 1 Time in 1 Post

      Re: sudden drop in speed

      Seems i have a fellow person with same problem as me..
      Almost same story as yourself i was steady at just on 4.5 - 5MB
      Now im lucky to get 2Mb ..
      And thats after constant modem resets..
      Really annoying as i play lot of online games ,,
      And im just not bale to do this with my connection so unstable...
      Very close to binning Sky...if they cannot get me any kind of steady connection...
      3Mb would do me as upload is usually ok was around 650kb
      Now its about 200kb..
      Really wish Sky would sort this out or at least explain to people what is happening..

    4. #3
      sco0tt33b's Avatar
      sco0tt33b is offline Sky User Member
      Exchange:
      Broadband ISP: Connect
      Router:
      Sky TV:
      Join Date
      Dec 2006
      Posts
      12
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: sudden drop in speed

      At least I'm not alone!

    5. #4
      bumbleb's Avatar
      bumbleb is offline Sky User Member
      Exchange: marine
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Dec 2006
      Posts
      18
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: sudden drop in speed

      Sky have a fair usage policy it could be that they consider your using to much bandwith and are throttling your connection.

      Just a thought

    6. #5
      stevogums's Avatar
      stevogums is offline Sky User Member
      Exchange: Huyton
      Broadband ISP: Sky Fibre Unlimited
      Router: ER110
      Sky TV: SKY Q
      Join Date
      Dec 2006
      Posts
      81
      Thanks
      5
      Thanked 1 Time in 1 Post

      Re: sudden drop in speed

      Why would they throttle my connection im only online gaming..
      Im on max package...also
      Hope they are not,...
      Not as if they would ever admit it also...

    7. #6
      Unregistered's Avatar
      Unregistered Guest
      Exchange:
      Broadband ISP:
      Router:
      Sky TV:

      Re: sudden drop in speed

      thankfully i am not alone with this very upsetting issue, sky do indeed need to sort this problem out, i too have the max package and i currently have on a regular basis only 5 meg, when i was told at the early stages that our phone line was capable of taking atleast 12 meg, i have only ever achieved around 9 meg max but that as fallen away very quickly? we are forever disonnecting the router and restarting it to get a better connection or reconnection atleast, it's a daily thing now, which is rather annoying to say the least, sort it SKY...

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION