Connection Speed On Max Package

[RobN20]

Just a quick question to other people who are on the sky max package, does this connection speed seem slow with regard to the line attenuation and noise margin figures?

Samknows.com tells me that the exchange is about 2.05km away from my house. I was expecting connection speeds of between 12000kbps and 15000kbps

Router Info:

ADSL Link Downstream Upstream
Connection Speed 8096 kbps 768 kbps
Line Attenuation 34.0 db 22.5 db
Noise Margin 11.6 db 13.0 db

Full Router Stats Here

/usr/sbin/adslctl: ADSL driver and PHY status
Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 8096 Kbps
Link Power State: L0
Mode: G.DMT
Channel: Interleave
Trellis: ON
Line Status: No Defect
Training Status: Showtime
Down Up
SNR (dB): 11.6 13.0
Attn(dB): 34.0 22.5
Pwr(dBm): 19.8 8.1
Max(Kbps): 9888 1248
Rate (Kbps): 8096 768
G.dmt framing
K: 254(0) 25
R: 12 16
S: 1 8
D: 64 8
ADSL2 framing
MSGc: 1 1
B: 254 25
M: 1 8
T: 1 1
R: 12 16
S: 1.0470 8.6153
L: 2040 208
D: 64 8
Counters
SF: 114564808 114564806
SFErr: 778 4904
RS: 2695912080 436929939
RSCorr: 152683 13456
RSUnCorr: 15172 0

HEC: 506 3322
OCD: 14 520
LCD: 0 46
Total Cells: 2828414663 0
Data Cells: 174557671 0
Drop Cells: 0
Bit Errors: 0 0

ES: 560 0
SES: 7 0
UAS: 42 0
Total time = 1 days 13 hours 1 min 30 sec
SF = 114564808
CRC = 778
LOS = 38
LOF = 0
ES = 560
Latest 1 day time = 13 hours 1 min 30 sec
SF = 2758205
CRC = 25
LOS = 0
LOF = 0
ES = 20
Latest 15 minutes time = 1 min 30 sec
SF = 5352
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 15 minutes time = 15 min 0 sec
SF = 52930
CRC = 0
LOS = 0
LOF = 0
ES = 0
Previous 1 day time = 24 hours 0 sec
SF = 5082263
CRC = 31
LOS = 0
LOF = 0
ES = 25
15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
SF = 52931
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
SF = 52930
CRC = 0
LOS = 0
LOF = 0
ES = 0
15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
SF = 52931
CRC = 0
LOS = 0
LOF = 0
ES = 0

Would someone also be able to tell me whether I am definately connected at ADSL2.

Thanks,

Rob

[Saturday]

No you're not on ADSL2+ - your router is reporting "Mode: G.DMT". This means you are limited to a connection speed of ~8000kbps.

Sky allegedly do this when they see there are problems with your line. Looking further at your stats it is certainly generating errors but not all that many and certainly below the level I'd have thought they'd cap you at.

[sc0tsman]

where do i/we get a full list of stats like above

[Wheelie]

Use Mognuts Sky Netgear DG834GT Utility

[Simonejones]

As Saturday says, You have been capped @ 8096 and on GDMT not ADSL2+.

The same has happened to me and I have phoned Sky and asked for the cap to be removed and put back on ADSL2+. It took a lot of perserverance, I had to phone up 4 times, as you speak to Tier 1 who have to raise a ticket for Tier 3 to take the cap off,etc. From Tier 1 I goy answers like - Sky don't use ADSL2+, the cap being removed won't mean you will get any faster speeds, you are not capped and you are on ADSL2+, finally on my 4th attempt I got someone who knew there stuff and raised the ticket for Tier 3 to look at, am now waiting for Tier 3 to action this as takes up to 5 days, so good luck !!