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    Should i be going faster?

    This is a discussion on Should i be going faster? within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hi Just got Sky BB yesterday, downtime from BT to Sky was less than an hour. BT Speed was 3MB ...

    1. #1
      boglebogle's Avatar
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      Should i be going faster?

      Hi

      Just got Sky BB yesterday, downtime from BT to Sky was less than an hour.

      BT Speed was 3MB for 27 pcm, Sky now 6MB for 10 - and rock solid, e mail and portal works... Superb!!

      Just a quicky, DSL User says i should get a speed of 12MB on ADSL2+ with these stats.

      ADSL Link Downstream Upstream
      Connection Speed 6368 kbps 768 kbps
      Line Attenuation 15.5 db 31.5 db
      Noise Margin 7.4 db 14.0 db

      Should i be going faster?

      Any thoughts would be appreciated.

      Thanks
      Last edited by boglebogle; 27-01-07 at 10:32 AM. Reason: error


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    3. #2
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      Re: Should i be going faster?

      Welcome to the forum

      Not possible to say with the stats you've given as it looks like your router is playing up.

      The Sky router for some unknown reason starts reporting the downstream attenuation as 15.5db. It's a known bug.

      You need to clear this if you want to know your true downstream attenuation. A reboot normally does this but occasionally it takes a reset.

      Looking at your upstream attenuation my guess is your downstream is a lot higher than 15.5db.

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      Re: Should i be going faster?

      Ah, many thanks for that. I have done a reset and these are my figures..

      i wiukd imagine im lucky to get these!

      ADSL Link Downstream Upstream
      Connection Speed 6400 kbps 768 kbps
      Line Attenuation 54.0 db 31.5 db
      Noise Margin 7.3 db 13.0 db

    5. #4
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      Re: Should i be going faster?

      You certainly are. You'd normally expect a maximum connection speed of ~4500kbps for that attenuation - you're way off the standard ADSL graph. As an example BT still advise they may not even be able to give you a connection on their products at an attenuation of 60db and above. Different ADSL technology of course but even so.

      There have been a couple of posts recently where Sky customers are getting exceptional connections at high attenuations and OK noise margins.

     

     

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