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    Superslow connection

    This is a discussion on Superslow connection within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Could someone look at these details and let me know where the problem is? Im still getting such slow speeds ...

    1. #1
      chrisgeast's Avatar
      chrisgeast is offline Sky User Member
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      Superslow connection

      Could someone look at these details and let me know where the problem is? Im still getting such slow speeds and its annoying me now

      Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 5184 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.8 13.0
      Attn(dB): 55.0 31.5
      Pwr(dBm): 19.6 12.5
      Max(Kbps): 5760 1088
      Rate (Kbps): 5184 768
      G.dmt framing
      K: 163(0) 25
      R: 16 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 163 25
      M: 1 8
      T: 1 1
      R: 16 16
      S: 1.0975 8.6153
      L: 1312 208
      D: 64 8
      Counters
      SF: 3129187 3129185
      SFErr: 211 0
      RS: 212784752 26598072
      RSCorr: 634631 76
      RSUnCorr: 5470 0

      HEC: 157 0
      OCD: 7 0
      LCD: 0 0
      Total Cells: 650393538 0
      Data Cells: 4963602 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 332 0
      SES: 281 0
      UAS: 32 0
      Total time = 14 hours 47 min 21 sec
      SF = 3129187
      CRC = 211
      LOS = 396
      LOF = 0
      ES = 332
      Latest 1 day time = 14 hours 47 min 21 sec
      SF = 3129187
      CRC = 211
      LOS = 396
      LOF = 0
      ES = 332
      Latest 15 minutes time = 2 min 21 sec
      SF = 8351
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52931
      CRC = 7
      LOS = 6
      LOF = 0
      ES = 6
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52930
      CRC = 15
      LOS = 31
      LOF = 0
      ES = 13
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52931
      CRC = 7
      LOS = 10
      LOF = 0
      ES = 6
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52930
      CRC = 1
      LOS = 17
      LOF = 0
      ES = 16

      Thanks guys.


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    3. #2
      chrisgeast's Avatar
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      Re: Superslow connection

      Could anyone let me know if my line has been capped please?

    4. #3
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      Re: Superslow connection

      Yes you've been capped. G.DMT limits you to a connection speed of ~8000kbps.

      However, if you were on ADSL2+ with a relatively noise free line, with your attenuation you could expect a connection speed of ~5000kbps, which is what you have. This shows that there is no negative impact to you being on G.DMT.

      Your current connection speed is as fast as you will get with any current ADSL technology.

    5. #4
      chrisgeast's Avatar
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      Re: Superslow connection

      I just did a check on samknows.com and it says that my local exchange is about 2.94km away straight line. If this is true then my line attenuation is alot higher then it should be. It currently says the line attenuation is 55db which means the exchange should be around 4km away. What could be causing this? My speed could be doubled if i can get this resolved.

    6. #5
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      Re: Superslow connection

      Your straight line distance may well be 2.94km but your actual line length certainly isn't. Do you imagine everyone's line is laid in a straight line - that's an awful lot of trenches to dig.

      Call up BT and demand they re-lay your line and tell them to bulldoze everything in the way.

     

     

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