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    Capping

    This is a discussion on Capping within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hello I have had the max package for about a month now, I have only ever been able to receive ...

    1. #1
      Simon2's Avatar
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      Capping

      Hello
      I have had the max package for about a month now, I have only ever been able to receive on average about 2.4mbs, quite a difference from the supposed 16mbs.

      I have read of people ringing sky and having there lne capped, if I did this would it improve my speed in any way.

      Thanks in advance

      Here are my stats by the way


      ADSL Link Downstream Upstream
      Connection Speed 2421 kbps 764 kbps
      Line Attenuation 58.0 db 36.7 db
      Noise Margin 7.0 db 10.0 db


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    3. #2
      BWSB's Avatar
      BWSB is offline Sky User Member
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      Re: Capping

      tier 3 have the powers to login to an exchange and up or lower the speed, depends alot on the copper wire going into your house, phone sky and ask in the offered whats dsl say, if its above what your router status page shows, then yes they can up the speed

    4. #3
      AWW's Avatar
      AWW
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      Re: Capping

      you could just be too far from the exchange

    5. #4
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      Saturday is offline Sky User Super Mod
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      Re: Capping

      Quote Originally Posted by Simon2 View Post
      I have read of people ringing sky and having there lne capped, if I did this would it improve my speed in any way.
      No - your attenuation (basically the distance from the exchange) means that you could never get more than ~3250kbps.

      Capping the line is done where the line conditions are very poor e.g. noisy. It's not done for a just a long line. All that would achieve is an even lower connection speed.

     

     

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