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    slow speeds

    This is a discussion on slow speeds within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hi guys this is my 1st post & hopefully it's in the right place. I'm on Sky Max and until ...

    1. #1
      milkinc13's Avatar
      milkinc13 is offline Sky User Member
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      slow speeds

      Hi guys this is my 1st post & hopefully it's in the right place. I'm on Sky Max and until recently I have had good speeds, but recently the speed has dropped. I am connected at 12mb on average, but if I can download at 3meg i'm doing well, this is on the desktop. But i tried yesterday on my laptop cabled and I get full speed from downloads. Any ideas to what I can do to get the desktop's speed back?

      Any help is greatly appreaciated.

      Phil J


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    3. #2
      Saturday's Avatar
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      Welcome to the forum

      Is your Desktop wireless or wired connection?

    4. #3
      milkinc13's Avatar
      milkinc13 is offline Sky User Member
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      it's Wired, dont trust wireless that much,only use that on laptop

    5. #4
      Saturday's Avatar
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      Strange that it has suddenly changed.

      You may have done this before but it may be worth resetting your TCP/IP settings as a starting point.

      Do a before and after speedtest on a decent site such as Namesco BroadbandMax ADSL Broadband Bandwidth speedtest | Test your ADSL Broadband connection speed

    6. #5
      milkinc13's Avatar
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      will try that now, thanks

    7. #6
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      nope still at pethetic speed

    8. #7
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      I have found out the problem which is Kaspersky Internet Security, now need 2 re-configure it so as I can get the speed back

     

     

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