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    Grrrrr, still having problems

    This is a discussion on Grrrrr, still having problems within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; I've tweaked all the tweakable bits, switched off uPnP and tried everything suggested on here - still a crappy connection. ...

    1. #1
      tess's Avatar
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      Grrrrr, still having problems

      I've tweaked all the tweakable bits, switched off uPnP and tried everything suggested on here - still a crappy connection. I can download things ok, but web pages take forever to open, especially secure ones, and my connection drops every now and them. When browsing the web i still need to rebook the router every 15-20 minutes, yet for some reason downloads seem to go ok. I'm confused!!!

      Any ideas? I'm on the verge of cancelling my BB with Sky.

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 3917 4239 0 130 589 01:44:36
      LAN 10M/100M 452 459 0 18 19 01:44:54
      WLAN 11M/54M/108M 5322 6590 0 611 143 01:44:44


      ADSL Link Downstream Upstream
      Connection Speed 4704 kbps 448 kbps
      Line Attenuation 12.0 db 9.5 db
      Noise Margin 14.7 db 27.0 db


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    3. #2
      Keiran2K8's Avatar
      Keiran2K8 is offline Skyuser Serial Spammer
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      with an attenuation like that you should be able to get the full 15-16mb?

      I suggest you ring Sky? See what they say!

    4. #3
      tess's Avatar
      tess is offline Sky User Member
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      I have e-mailed Sky, they asked me to e-mail them back with my router stats, run a spyware and av program and wait for a phone call......they asked me for convenient times with at least 24 hours notice so I have effectively given them my week's schedule, and now I wait

     

     

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