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    Poor speed test results AGAIN!!

    This is a discussion on Poor speed test results AGAIN!! within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Originally Posted by Wheelie No I never said to tell them that I said if you have any noise on ...

    1. #21
      wutang's Avatar
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      Quote Originally Posted by Wheelie View Post
      No I never said to tell them that I said if you have any noise on the phone then tell them and see what they say don't tell them a bare faced lie that will end up costing you.
      How do i check if i have noise on the phone though wheelie. Ive checked my speed again today ands its still poor :
      3818 kbps 636 kbps
      Line Attenuation 29.0 db 14.6 db
      Noise Margin 27.4 db 7.5 db

      Looks more like a 3/4 Mb line than the 16 MB BB MAX im paying Sky for. What should i do wheelie? i honestly just dont have a clue what to do to get my 16 mb speeds again.


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    3. #22
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      I used to get intermittent cracking on mine but that was a few years ago before I moved into a nice new house.

      Mine was genuine and the came and replaced the cable from the pole to the house as that was faulty.
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    4. #23
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      but my phone line is clear wheelie iv just got poor speeds.
      Download Speed: 3092 kbps (386.5 KB/sec transfer rate)
      Upload Speed: 437 kbps (54.6 KB/sec transfer rate)

      Poor for sky BB max 16MB package, it was fine a week ago last time you helped me out it went rite up to about 11 MB on the speed test after i did that TCP tool. Now it seems to have gone right back to the way it was before mate. Any suggestions to sort out the speeds ive got?

    5. #24
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      I have told you as much as I can in what to do or not to do the only other option thats open to you is to call Tech Support and tell them that your what your stats are as your NM is far to high
      Ray

      Some Advice.. Its always advisable to inform your old ISP as soon as you have migrated that you have moved.
      ______________________________________

      If you would like to know the straight line distance to your exchange then
      click here
      Would you like an idea of the possible speeds you will get with the Max Package then click here or for the Connect Package then click here

    6. #25
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      right thanks alot wheelie tech support it is on that bloody 0870 number.

     

     
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