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    My mobile broadband is faster than my Sky broadband Unlimited

    This is a discussion on My mobile broadband is faster than my Sky broadband Unlimited within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; You need to post the router stats from the TEST socket, nothing else like speed tests will do. How to ...

    1. #11
      Smithy99's Avatar
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      Re: My mobile broadband is faster than my Sky broadband Unlimited

      You need to post the router stats from the TEST socket, nothing else like speed tests will do.

      How to get your router statistics

      How to test your ADSL in the Master Test Socket


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    3. #12
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      Re: My mobile broadband is faster than my Sky broadband Unlimited

      Here are the stats from the router from the test socket.

      My mobile broadband is faster than my Sky broadband Unlimited-1.jpg

    4. #13
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      Re: My mobile broadband is faster than my Sky broadband Unlimited

      Test socket stats show the issue is internal to your home, check everything is plugged in via filters and check your telephone wiring between sockets.

    5. #14
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      Re: My mobile broadband is faster than my Sky broadband Unlimited

      If there is anything wrong internally then it can only have been caused by the sky engineer when he installed it a year a go as no one has been near the sockets since.

    6. #15
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      Re: My mobile broadband is faster than my Sky broadband Unlimited

      It does not have to be anything that has been done to the sockets/wiring, just having it running around can cause the interference, you are best to fit a filtered faceplate to your master socket and run the router from there.

      This will then isolate your adsl signal at the master and remove any wiring that could be causing the interference.

    7. #16
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      Re: My mobile broadband is faster than my Sky broadband Unlimited

      I'm waiting to here from Sky and if its not positive i will just go back to Virgin.

    8. #17
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      Re: My mobile broadband is faster than my Sky broadband Unlimited

      If there is anything wrong internally
      There is no if about it I'm afraid, your internal wiring is interfering badly with the broadband. It is quite likely it has been like this from the start as DLM has set your speed very low. Now that you know that, what your should do is buy fit and use a filtered faceplate. This will isolate your internal wiring and give you a speed about 10 times what you have now.-
      XTE-2005 Filtered Master Faceplate - ADSL Nation

      I'm waiting to here from Sky and if its not positive i will just go back to Virgin.
      If you leave it plugged into your test socket they will be able to increase your speed considerably.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    9. #18
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      Re: My mobile broadband is faster than my Sky broadband Unlimited

      Quote Originally Posted by ChrisWarbs View Post
      I'm waiting to here from Sky and if its not positive i will just go back to Virgin.
      Sky are not responsible for your internal wiring, so they'll only reiterate what has already been said. They will uncap the line, of course, but if you're thinking of putting the faceplate back on, then your speed will drop to where it was.

    10. #19
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      Re: My mobile broadband is faster than my Sky broadband Unlimited

      Just so you know you should be able to easily get 10mb+ if you use the filtered faceplate as suggested. I can only agree with the others Sky's/Bt's responsibility ends at the test socket, anything you have wired on after that is up to you to sort out. In-fact if you got an engineer out they would charge you very heavily as the problem is with your side of the wiring and not theres.

      Pace SKY HD With Seagate Pipeline HD 2TB

    11. #20
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      Re: My mobile broadband is faster than my Sky broadband Unlimited

      99.88 call-out and 64.63 for every hour of work.

     

     
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