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    Fed up with slow connection

    This is a discussion on Fed up with slow connection within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Check out ebay item #150457471932 for the right socket. That guy seems to have a fair few available and at ...

    1. #11
      simonmpoulton's Avatar
      simonmpoulton is offline Sky User Member
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      Re: Fed up with slow connection

      Check out ebay item #150457471932 for the right socket. That guy seems to have a fair few available and at 6 each they're not expensive!


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    3. #12
      gill501's Avatar
      gill501 is offline Sky User Member
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      Re: Fed up with slow connection

      Well to update today after i emailed Sky about being capped. They have sent me an email back today saying
      Thank you for contacting Sky Help Centre.
      I have re-configured the settings on your broadband line in order to stabilise the connection. Please monitor your connection for the next 72hrs, and if you continue to experience any issues, feel free to contact us again.
      For further assistance, you can visit our help centre online at Sky.com - Sky Help Centre
      Kind regards
      David
      Sky Help Centre
      Sky.com - your home for the latest news, sport and entertainment

      Now this sounds promising so I just did a speed test. I am downloading the new Iphone 4.0 software at the same time so probably not the best idea - but I couldnt wait! The result below show quite a bit improved speeds. Is this the best I could hope for, My Sky says my line is capable of up to 4.5Mb?

      Your most recent test results
      Test taken
      (up to) Download
      Speed (Kbps) Upload
      Speed (Kbps)
      21 June, 2010 21:44:32 3784 Kbps 566 Kbps
      20 June, 2010 21:18:51 2480 Kbps 568 Kbps
      20 June, 2010 14:47:33 2632 Kbps 538 Kbps
      20 June, 2010 12:18:21 2624 Kbps 574 Kbps
      04 March, 2009 17:14:36 3792 Kbps 321 Kbps

    4. #13
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Fed up with slow connection

      See my PM.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     
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