Terrible speeds since switchng phone provider to SKY

[bobafet79]

Hi guys,

new to the site,

I had been with BT for years and always had sky broadband the everyday package,

I always used to get a good 6-8 download speed, i changed to sky talk about 3 weeks ago and the interent has been terrible,

on speedtes.net i now get about 1.22 - 2 (max) download speed, upload is sitting at 0.19 just now and ping is 73ms

Before i got sky talk i never had an issues with broadband and i have had it for about 4 years, i called sky up and they didn't offer any help at all, said that sometimes it goes slow, but this has been for about 3 weeks now.

My pc in office is fine, a bit slower but my laptop which i connect through the wireless is just terrible, internet doesn't come on and when it does it trys to load a page (basic page like google) for about 5 mins then just stops, its like having the old dial up again!!

Advice would be great guys

thanks

[Smithy99]

Post your router stats.

How to get your router statistics

[bobafet79]

System Up Time 333:58:03
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 833529 1014017 0 136 850 333:46:37
LAN 10M/100M 139691 66217 0 88 8 333:58:00
WLAN 11M/54M 1012058 867074 0 804 147 333:57:52


ADSL Link Downstream Upstream
Connection Speed 4093 kbps 253 kbps
Line Attenuation 33.0 db 19.3 db
Noise Margin 10.1 db 18.1 db

does that help?