Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 4 of 4

    Line upgraded last night - should I get better speeds?

    This is a discussion on Line upgraded last night - should I get better speeds? within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hi, I would be grateful if anyone could offer any advice on my line speeds. My line was upgraded overnight ...

    1. #1
      Wackadoo's Avatar
      Wackadoo is offline Sky User Member
      Exchange: Mosborough
      Broadband ISP: Sky Mid/Everyday
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2009
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Line upgraded last night - should I get better speeds?

      Hi,

      I would be grateful if anyone could offer any advice on my line speeds. My line was upgraded overnight by Sky (I received a letter saying this would allow features like caller ID on my phone) and my broadband speeds have increased by about 900kbps since then.

      However, after digging around on the forums reading about line attenuation, noise and distance from exchange, I have a feeling that I could be getting more. Could someone please sanity check this for me?

      I was previously getting 3,800kbps (after getting them to manually test and change the speeds) and now I'm getting 4,539kbps on Sky Unlimited. My distance from the exchange is 1.7mlies / 2.7 kilometeres.

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 18687 20900 0 63 474 10:51:39
      LAN 100M/Full 3799 0 0 17 0 11:29:24
      WLAN 11M/54M 34144 32952 0 672 119 11:29:12

      ADSL Link Downstream Upstream
      Connection Speed 4539 kbps 414 kbps
      Line Attenuation 48 db 30 db
      Noise Margin 7 db 15 db

      Thanks in advance.
      John


    2. Advertisement
    3. #2
      Wackadoo's Avatar
      Wackadoo is offline Sky User Member
      Exchange: Mosborough
      Broadband ISP: Sky Mid/Everyday
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
      Join Date
      Sep 2009
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Line upgraded last night - should I get better speeds?

      To add on to this - I've used modem speed testers and I'm only showing as getting 2800kbps whereas I was getting my actual speed before.

      I've used a couple of different online speed testers, using different server locations and tested over wireless and cable connections in my house.

    4. #3
      penrhyn's Avatar
      penrhyn is offline Sky User Member
      Exchange: Long Eaton
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+ HD 1TB Box
      Join Date
      Oct 2006
      Location
      Derbyshire
      Posts
      1,186
      Thanks
      2
      Thanked 10 Times in 7 Posts

      Re: Line upgraded last night - should I get better speeds?

      Were those stats taken from the test socket, if not do them again.
      This will eliminate any internal extension wiring.
      You wont get much more with your current noise margin.


    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: SSRAD
      Broadband ISP: NOWTV Fab Fibre
      Router: NOWTV Hub 2
      Sky TV: NowTV
      Join Date
      Apr 2007
      Location
      Peasedown St. John, Bath
      Posts
      9,379
      Thanks
      4
      Thanked 122 Times in 121 Posts

      Re: Line upgraded last night - should I get better speeds?

      I had a 3.5km line at my parents with a 46dB attenuation and we were 3 miles from the exchange so I assume you're as far
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION