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    Day 1 help please

    This is a discussion on Day 1 help please within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; I moved the router to the the socket plugged my laptop in with a spare ethernet and the supplied cable....

    1. #11
      portovechios's Avatar
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      Re: Day 1 help please

      I moved the router to the the socket plugged my laptop in with a spare ethernet and the supplied cable.


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    3. #12
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      Re: Day 1 help please

      You really need to post the stats from the TEST socket, we need to see them, we may find something you don't.

      To be clear, once you remove the front face off the socket to expose the TEST socket beneath, NONE of the other phone points in the house should work, you need to check and double check this, it is important.

      You should be able to follow the main BT wire from outside directly to the TEST socket, take a couple of photos of it and post them also, you should be doing MUCH better.

    4. #13
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      Re: Day 1 help please

      Test Socket
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 524 652 0 0 0 0:07:14
      LAN 744 819 0 0 212 0:09:20
      WLAN 830 455 0 216 0 0:08:53
      ADSL Link Downstream Upstream
      Connection Speed 4095 kbps 510 kbps
      Line Attenuation 15.0 db 6.9 db
      Noise Margin 15.6 db 24.0 db

      Test socket replaced and all lines active
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 6 7 0 0 0 0:00:53
      LAN 2186 2227 0 0 0 0:11:57
      WLAN 888 455 0 0 0 0:11:30
      ADSL Link Downstream Upstream
      Connection Speed 4095 kbps 510 kbps
      Line Attenuation 16.0 db 7.0 db
      Noise Margin 15.5 db 23.5 db

      At PC
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 7242 10262 0 0 0 0:28:08
      LAN 11085 9388 0 0 0 0:28:58
      WLAN 3423 1647 0 0 0 0:28:31
      ADSL Link Downstream Upstream
      Connection Speed 4095 kbps 510 kbps
      Line Attenuation 16.0 db 7.1 db
      Noise Margin 15.4 db 23.5 db
      Last edited by portovechios; 23-02-10 at 09:34 PM.

    5. #14
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    6. #15
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      Re: Day 1 help please

      Not sure what your Google link is about, if it is photos, please upload them to the forum. Your link is not working as you want'

      Did you check as requested in Smithy's second para?

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    7. #16
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      Re: Day 1 help please

      yeh i posted 3 tests as above the first one being the test socket and nothing else...

    8. #17
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      Re: Day 1 help please

      The first reading was from the internal test socket just running from a white and an orange wire.Whilst in test socket nothing else working,no phone no sky connection nothing at all..
      Attached Thumbnails Attached Thumbnails Day 1 help please-img_0022.jpg  

    9. #18
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      Re: Day 1 help please

      Should i just buy one of these and reconnect just the orange and white to the screw fittings,is it right theres only 2 wires used? then just connect the router and digital cordless phone at that point and run a 20m ethernet cable to my pc.

      NTE2000 Filtered ADSL faceplate for BT master socket on eBay (end time 21-Mar-10 22:37:13 GMT)

    10. #19
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      Re: Day 1 help please

      Just called sky, 10 mins on the phone while he manually raised it to 16.5mps. I tested it myself and I'm getting 14 right now so I am quite happy for now

    11. #20
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      Re: Day 1 help please

      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 17961 29642 0 0 0 0:16:23
      LAN 30823 19477 0 0 222 0:17:34
      WLAN 511 101 0 224 0 0:17:06
      ADSL Link Downstream Upstream
      Connection Speed 16449 kbps 997 kbps
      Line Attenuation 16.0 db 7.1 db
      Noise Margin 9.3 db 8.0 db

     

     
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