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    Download speed decreased

    This is a discussion on Download speed decreased within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hello for months my download speed was at 450kb/s not great but i could live with it. But for the ...

    1. #1
      fewstera's Avatar
      fewstera is offline Sky User Member
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      Download speed decreased

      Hello for months my download speed was at 450kb/s not great but i could live with it. But for the last 2 months i haven't been able to get over 150kb/s and since the new call of duty has came out I desperately need to fix the issue. I have tried plugging the router into the master socket and doing a speed test and i still only get 1.3 Megabites per second.

      Here is my router stats:
      Connection Speed 1536 kbps 496 kbps
      Line Attenuation 54.0 db 35.5 db
      Noise Margin 19.4 db 10.5 db

      And here is a speedtest

      Any help is much appreciated. By the way i have also disconnect any other telephone connections from the line so only the router is plugged in and i have tried various adsl filters on the router.

      Thank you in advanced,
      Aidan


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Download speed decreased

      It looks like another line crippled by DLM. Phone Sky and ask them to configure your line for its best speed.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      fewstera's Avatar
      fewstera is offline Sky User Member
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      Re: Download speed decreased

      Hello thanks alot for your help. I called them up and they said that the DLM may have malfunctioned. But theyve put it back up to the normal speed

      Connection Speed 3552 kbps 513 kbps
      Line Attenuation 53.5 db 35.4 db
      Noise Margin 7.4 db 9.5 db


     

     

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