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    My download speed as dropped

    This is a discussion on My download speed as dropped within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; After getting email from sky saying your broadband is getting faster, I started checking my dowmload speeds it went up ...

    1. #1
      mickr's Avatar
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      My download speed as dropped

      After getting email from sky saying your broadband is getting faster, I started checking my dowmload speeds it went up to 8800 and stayed like it for a number of days on checking it recently it as now dropped to 7900 is this the most i can get or should I ask sky to reconfiger. states enclosed. I do not leave my router on over night could this affect it.

      ADSL Link Downstream Upstream
      Connection Speed 9213 kbps 606 kbps
      Line Attenuation 29.5 db 14.5 db
      Noise Margin 6.9 db 20.5 db

      with thanks
      Mickr


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    3. #2
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      Re: My download speed as dropped

      Your current connection speed is a little over 9mbps, bear in mind that download speed or throughput is approx 10-20% less, also depends on what speedtester you're using.

      You shouldn't switch off your router at night as this may show up as a fault during line testing.

    4. #3
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      Re: My download speed as dropped

      Quote Originally Posted by mickr View Post
      After getting email from sky saying your broadband is getting faster, I started checking my dowmload speeds it went up to 8800 and stayed like it for a number of days on checking it recently it as now dropped to 7900 is this the most i can get or should I ask sky to reconfiger. states enclosed. I do not leave my router on over night could this affect it.

      ADSL Link Downstream Upstream
      Connection Speed 9213 kbps 606 kbps
      Line Attenuation 29.5 db 14.5 db
      Noise Margin 6.9 db 20.5 db

      with thanks
      Mickr
      I would connect to the test socket if you have one because there seems to be noise on your line as shown by the low SNR and low connection speed, then repost the stats from there on here.

    5. #4
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      Re: My download speed as dropped

      You are pretty near the maximum sync for Everyday, although your noise margin could be higher. Don't take too much notice of speedtesters, especially if it is speedtest.net or one of its offspring.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    6. #5
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      Re: My download speed as dropped

      Hers are my stats from test socket and my normal extension not a lot of difference apart from change in noise figure


      ADSL Link Downstream Upstream
      Connection Speed 9213 kbps 606 kbps
      Line Attenuation 29.0 db 14.2 db
      Noise Margin 13.3 db 21.0 db
      Last Result:
      Download Speed: 7934 kbps (991.8 KB/sec ) Upload Speed: 455 kbps (56.9 KB/sec )


      above readings Direct in test socket


      ADSL Link Downstream Upstream
      Connection Speed 9213 kbps 606 kbps
      Line Attenuation 29.5 db 14.4 db
      Noise Margin 8.5 db 20.5 db
      Last Result:
      Download Speed: 7936 kbps (992 KB/sec ) Upload Speed: 460 kbps (57.5 KB/sec )

      These readings from extension where I normaly have computer set up.
      Mickr

    7. #6
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      Re: My download speed as dropped

      Your stats from the TEST socket show that your internal wiring is dragging your sync speed down, If you were to use the test socket or fit a filtered faceplate you would easily max out the 10mb on the Everyday package and maybe as much as 14mb on Unlimited.

    8. #7
      mickr's Avatar
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      Re: My download speed as dropped

      I have ordered new faceplate and a cable to run direct to router will report back when done

      Mickr

    9. #8
      mickr's Avatar
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      Re: My download speed as dropped

      These are the stats now getting with new adsl filtered faceplate fitted and new cable run to router
      ADSL Link Downstream Upstream
      Connection Speed 10236 kbps 606 kbps
      Line Attenuation 29.0 db 14.5 db
      Noise Margin 12.8 db 23.0 db

    10. #9
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      Re: My download speed as dropped

      That is excellent, you will not get better than that on Everyday.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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