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    You've got to be kidding me

    This is a discussion on You've got to be kidding me within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; This is my latest speedtest on Broadband Mid. I'm on the Kidsgrove exchange which had throughput issues in January of ...

    1. #1
      timwintle1979's Avatar
      timwintle1979 is offline Sky User Member
      Exchange: Kidsgrove
      Broadband ISP: Sky Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Dec 2008
      Location
      Stoke-on-Trent
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      You've got to be kidding me



      This is my latest speedtest on Broadband Mid. I'm on the Kidsgrove exchange which had throughput issues in January of this year.

      It took sky that long to fix it that most of the people in my area left them and joined BE for their broadband, so now no complaints are being logged with sky.

      It's not a problem at my house, yesterday they removed DLM on my line and capped me at 3.5MB but told me it should stay at this. Oh yeah....sure it will.......

      Get a grip Sky!!!! What the hell am I supposed to do now? I'm now on my 4th ticket and they won't believe the problem is at the exchange.


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    3. #2
      timwintle1979's Avatar
      timwintle1979 is offline Sky User Member
      Exchange: Kidsgrove
      Broadband ISP: Sky Mid
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Dec 2008
      Location
      Stoke-on-Trent
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      Re: You've got to be kidding me

      Incidentally, my router is showing a connected speed of 2135kbs, this is all looking very familiar to me....

    4. #3
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
      Exchange: SSRAD
      Broadband ISP: NOWTV Fab Fibre
      Router: NOWTV Hub 2
      Sky TV: NowTV
      Join Date
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      Peasedown St. John, Bath
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      Re: You've got to be kidding me

      reminds me of the issue we had in the Alsager (sp) and exchanges around it...sync at 16Mbps - throughput of 1Mbps-ish...took months to fix...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

     

     

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