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This is a discussion on router stats within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; can someone plz have a look at my router stats and tell me if there ok i used to get ...
- 03-07-09, 08:45 AM #1
can someone plz have a look at my router stats and tell me if there ok
i used to get 5 mb download and seemed to have lost over a 1mb when i rang sky up they said it was down to the line degrading
i am plugged into the master socket and the distance from the exchange is
direct 1.05 miles by road 1.3 miles
my router stats are
Router StatisticsSystem Up Time: 00:49:57
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 12887 16338 0 709 5045 00:48:39
LAN 100M/Full 16819 16978 0 5170 985 00:49:52
WLAN 11M/54M 2764 0 0 120 0 00:49:40
ADSL Link Downstream Upstream
Connection Speed 3872 kbps 416 kbps
Line Attenuation 33 db 19 db
Noise Margin 11 db 14 db
many thanx for looking at this
- 03-07-09, 09:09 AM #2
Re: router stats
With your Line attenuation of 33db you should be capable of getting the following:-
adsl2+ (LLU) sync 13088 kbps Throughput 11583 kbps
With your current stats there is something wrong. You have a SNRM of 11db which is healthy. Which sort of throws a spanner in sky saying its because your line is degrading to my mind.
Of course there is the possibility that you have been placed on DLM again ?
Can you check in your MY SKY under BROADBAND and then SERVICE DETAILS
I should tell you if DLM is running.
- 03-07-09, 09:14 AM #3
Re: router stats
Can you get the stats again but from the test socket (see sig for details).
You seem to have noise on the line from sonewhere and this will rule out the internal wiring. Also ensure that you have filters on every socket in the house that is used, including any that are used for the Sky receiver/faxes etc.