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    Slow connection

    This is a discussion on Slow connection within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; when i first got my connection after dml had finshed i was gettign 2MB download and now it is really ...

    1. #1
      impact's Avatar
      impact is offline Sky User Member
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      Slow connection

      when i first got my connection after dml had finshed i was gettign 2MB download and now it is really slow it has been like this for a good 2 weeks now and i was just wondering what i could do thanks

      Downstream Upstream
      Connection Speed 376 kbps 412 kbps
      Line Attenuation 64.0 db 38.9 db
      Noise Margin 7.3 db 14.5 db


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    3. #2
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Slow connection

      Plug into your Test socket, link below, and take your stats from there. If your noise margin or speed do not rise, phone Sky and ask them to put your line on G.DMT as it is not responding to ADSL2+.

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





    4. #3
      impact's Avatar
      impact is offline Sky User Member
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      Re: Slow connection

      Quote Originally Posted by Isitme View Post
      Plug into your Test socket, link below, and take your stats from there. If your noise margin or speed do not rise, phone Sky and ask them to put your line on G.DMT as it is not responding to ADSL2+.
      yep nothing changed i will phone them but what is the number to ring

      Thanks

    5. #4
      Isitme's Avatar
      Isitme is offline Sky User Moderator
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      Re: Slow connection

      08442 410 515

      TomD


      Please note the views and recommendations in my posts are my own and in no way reflect the views of SkyUser.


      Useful Utilites

      https://www.nirsoft.net/utils/wifi_information_view.html/ TCPOptimiser /Test Socket

      Note - When downloading always select the Custom install or you will end up with stuff you don't want.





     

     

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