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    Very variable connection speeds

    This is a discussion on Very variable connection speeds within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hi New to the forum, but it's provided some very useful info already so well done guys! Been looking at ...

    1. #1
      j_waller's Avatar
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      Very variable connection speeds

      Hi

      New to the forum, but it's provided some very useful info already so well done guys!

      Been looking at people talking about their router stats. Afraid I don't know much about what these mean but I do know that using the speed checker on this site I have been getting very variable results. My router stats are as follows:

      ADSL Link Downstream Upstream
      Connection Speed 3072 kbps 416 kbps
      Line Attenuation 49 db 29 db
      Noise Margin 10 db 13 db

      The speed checker seems to show download speeds of up to about 2500ish kbps at best times and at other times down below 1000kbps. This is very noticeable just with ordinary web surfing, never mind downloading files.

      What gives...?

      Jonathan


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    3. #2
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      Re: Very variable connection speeds

      Hi and welcome to the forum. Speed testers can be vary temperamental and inconsistent. Looking at your stats you are connecting at 3072. Your noise margin though is slightly high. Can you explain your set up to the telephone line, ie are you wireless or connected wired to the master socket . Are you using extensions? The below links may explain in detail your queries.
      How to get your router statistics
      How to test your Master Socket

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      Re: Very variable connection speeds

      Quote Originally Posted by Postman Pat View Post
      Hi and welcome to the forum. Speed testers can be vary temperamental and inconsistent. Looking at your stats you are connecting at 3072. Your noise margin though is slightly high. Can you explain your set up to the telephone line, ie are you wireless or connected wired to the master socket . Are you using extensions? The below links may explain in detail your queries.
      How to get your router statistics
      How to test your Master Socket
      Thanks. I've found the bit about getting the router statistics and have already tested the master socket. There are no extensions or other phones connected to the socket, so testing the master didn't seem to change anything...

      Jonathan

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      Re: Very variable connection speeds

      P.S. Am connected via wi-fi at the moment.

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      Re: Very variable connection speeds

      Is it the same results whilst using a cable? Wireless would always tend to show lower speeds etc

      Have a read of this and see if it helps?

      http://www.skyuser.co.uk/forum/wirel...eeds-read.html
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

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      Re: Very variable connection speeds

      Quote Originally Posted by j_waller View Post
      New to the forum
      Are you as new to Sky ? If so DLM could still be running

      Quote Originally Posted by j_waller View Post
      The speed checker seems to show download speeds of up to about 2500ish kbps at best times and at other times down below 1000kbps. This is very noticeable just with ordinary web surfing, never mind downloading files.

      What gives...?

      Jonathan
      Probably wireless, to confirm try with ethernet, if this gives favourable results then experiment with different wireless channels.


    8. #7
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      Re: Very variable connection speeds

      Thanks for the advice guys. I tried to log into the forum last night to respond but I couldn't even load the web pages - the connection was that slow.

      Anyway, it came to a head this afternoon so I called Sky tech support. They were very helpful. Not sure precisly what they did but my connection speed is back up to a decent level for now at least. Will keep an eye on it to make sure it does't start slowing down again. Well done Sky tech support!!

     

     

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