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    ISPs to tell you true net speed

    This is a discussion on ISPs to tell you true net speed within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Computer Shopper: News: ISPs to tell you true net speed...

    1. #1
      Isitme's Avatar
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      ISPs to tell you true net speed


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      Re: ISPs to tell you true net speed

      I honestly don't think that this will have any effect whatsoever.

      Customers will still be lied to on a daily basis. Suppliers cannot possibly accurately predict in advance what speed you are going to get from them because they all appear to use the same outdated "distance from exchange" information provided to them by BT to estimate your likely speed. This takes no account of the actual line length or line quality which you have.

      The very fact it's a voluntary code says everything! Some suppliers are actually advertising the fact that they are signed up to this new code to attract new customers knowing full well the estimated speed they give you prior to purchase is likely to be totally inaccurate.

      As an example of just how far out these estimates can be I've just had an interesting exchange of emails with O2 who confidently estimated that I would receive over 10Mb if I signed up to them when in fact I currently struggle to get more than 4Mb from Sky who are using the same technology to provide the service.

      Only after much pressing did O2 finally admit that I would in fact be likely to see little or no improvement at all if I moved to them.



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