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anyone make sense of these stats?
This is a discussion on anyone make sense of these stats? within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; what kind of things should i be saying to sky, to make them sit up a little?...
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About LinkBacks- 22-06-08, 01:00 PM #11
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Exchange: DERBYBroadband ISP: MaxRouter: Netgear V1 DG834GTSky TV:- Join Date
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Re: anyone make sense of these stats?
what kind of things should i be saying to sky, to make them sit up a little?
Advertisement- 22-06-08, 01:12 PM #12
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Exchange: watfordBroadband ISP: VirginRouter: Non Sky RouterSky TV: Other
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Re: anyone make sense of these stats?
i'd use the kana form and put the stats i have highlighted in, your router keeps connecting higher than it's max.
Links
How To Test Your Master Socket
How to obtain your router stats Also See Router Stats Explained
Adsl Nation Face Plate & Optimising your Broadband Connection
Only Skyuser Has The Answer
- 22-06-08, 01:32 PM #13
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Re: anyone make sense of these stats?
possible DLM is the issue here, upstream shouldn't normally be that low (SNR i mean) so might be something wrong...
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Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket
- 23-06-08, 08:07 AM #14
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Re: anyone make sense of these stats?
Thanks for the advice, i have filled out the form with sky and await a response, presently, if i have any feedback that i am not sure of i will ask for your considered advice once more,
many thanks
- 28-06-08, 08:02 AM #15
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Re: anyone make sense of these stats?
Thanks for all your help, and for all those who experience probs here is the feedback i have got, plus a seemingly different speed from before!!!
Thank you for contacting Sky Broadband Technical Support.
I have collaborated with our Customer Solutions department, who have re-configured the settings on your broadband line in order to stabilise the connection. They have determined that your router may be faulty, and a replacement has been ordered. Please monitor your connection for the next 72hrs, and if you continue to experience any issues, feel free to contact us again.
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