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    Sorry, another post about....

    This is a discussion on Sorry, another post about.... within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Stats!! I'm kinda new here, just got sky BB yesterday. bit of a n00b im afraid. could someone take a ...

    1. #1
      Mattstarky's Avatar
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      Sorry, another post about....

      Stats!!

      I'm kinda new here, just got sky BB yesterday.
      bit of a n00b im afraid.
      could someone take a look at these stats for me, just to see whether or not its looking ok.
      I live about 2.05K from the exchange, if that helps

      THanks in advance
      Mattstarky
      Attached Thumbnails Attached Thumbnails Sorry, another post about....-untitled.jpg  


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    3. #2
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      Re: Sorry, another post about....

      Hello and welcome to the forums,


      You have an approx line length of 3.35KM, so you should be getting a sync speed much higher than that. From what i can gather your noise margin is low considering your line is not even working at half of its potential, which may indicate a problem at the exchange or the line, you should be getting at least 9Meg.

      Can i first ask you to try your test socket. Your test socket is directly behind the master socket, (the master socket is the first socket to enter the premise).


    4. #3
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      Re: Sorry, another post about....

      Oh, sorry i should have mentioned.
      That is the stats using the test socket.
      I only pay for Mid, so should only recieve 8mbps at max anyway. so 2.5mbps too slow i presume
      Thanks

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      Re: Sorry, another post about....

      You have better stats than I do. And I can get 7mb. You have taken the faceplate off and plugged it in the test socket?
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    6. #5
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      Re: Sorry, another post about....

      yeah, i did notice something though. when i removed the faceplace. there was nothing connectedc to the bit i removed. is that normal. it just came off and nothign was attatched, no cables or anything.
      i was kinda thinking something should be wired up to it.
      so yeah, i am plugged directly into the test socket, with one microfilter, and nothing plugged into it except the router. not even any extentions on the master socket. our house only has one BT wall point.
      any thoughts?

      P.s. also samknows said i could only get 3.5mbps, is that a source i can trust?

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      Re: Sorry, another post about....

      There shouldn't be any wiring connected to the section you remove, the wiring goes onto the section on the wall.

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      Re: Sorry, another post about....

      oh right ok,
      Well i have ordered a faceplate from ADSLnation also.
      Should i give removing the ring wire a go?
      could i be going through DLM?
      Cheers

    9. #8
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      Re: Sorry, another post about....

      I've thought about it, if i take the faceplate off, which i have, and there is nothing connected to it, then how on earth can it work, surely it muct connect in some way to the wall box other than the two screws, there are literally no wires going betweent he faceplate and the wall box.
      I appologise if the question seems stupid.
      Thanks again

    10. #9
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      Re: Sorry, another post about....

      Quote Originally Posted by PaulSky View Post
      There shouldn't be any wiring connected to the section you remove, the wiring goes onto the section on the wall.
      wrong!

      when you remove the faceplate, there should be wires attached to the back which run to your other extentions around the house (if you have them). the only time it should have nothing is when there are no extentions...

      another point to make, when you're in the test socket, are the other phone sockets (if you have them) dead? if not then you have a wiring fault...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    11. #10
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      Re: Sorry, another post about....

      Ah, Right, i get it now, i dont have any other extensions, i will have a second bt point fitted in a few weeks though, for my multiroom.
      When they fit this i will cut the ring wire also.
      So that just leaves the speed issue then.... any ideas, or should i phone sky and get them to check the line?
      Thankyou
      Mattstarky

     

     
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