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    Recently Switched from Virgin Media

    This is a discussion on Recently Switched from Virgin Media within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hello, I have recently switched from virgin media to sky after noticing that virgin media is over priced and I ...

    1. #1
      Plxply's Avatar
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      Recently Switched from Virgin Media

      Hello,

      I have recently switched from virgin media to sky after noticing that virgin media is over priced and I get alot more with sky and they provide it to me cheaper.

      I have ordered the "Max" broadband package although I seem to only be achieving 2188 kb/s down and 634 kb/s up, this is considerably lower then others that I have seen on this site.

      I am currently on a wired connection, with my master socket downstairs and my router being upstairs, with a 20 meter ethernet cable running to this computer in the other room.

      As I have moved from Virgin Media I unfortunatly do not understand most terms related to ADSL so I have decided just to post the whole table that is avaliable when you click "Show Statistics" on the router page:

      Connection Speed 2464 kbps 768 kbps
      Line Attenuation 61.0 db 31.5 db
      Noise Margin 8.1 db 14.0 db

      Thanks for your help in advance,


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      Re: Recently Switched from Virgin Media

      Line Attenuation 61.0 db 31.5 db
      Shows me, that you are quite a distance from the exchange, and unfortunately, you ain't going to squeeze much more out of your speed.

      Connection Speed 2464 kbps 768 kbps
      Means you are on about 2.4 meg and probably overpaying by being on Max, unless you need the higher upload speeds.
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    4. #3
      Plxply's Avatar
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      Re: Recently Switched from Virgin Media

      Thanks for your help, Unfortunatly I am locked into Sky Max since I have only just taken the contract out and must remain on it for a year.

      Although I do download alot of media which may spill over the lower packages 40GB limit. But I wish I could get the best speeds possible

      It seems I can either be ripped off by Virgin Media or get slower speeds with Sky.

    5. #4
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      Re: Recently Switched from Virgin Media

      It was a shame that you did not come across this site before you joined Sky. We could have advised you on your best deal

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      Re: Recently Switched from Virgin Media

      Hi plxply,

      Try looking at the cabling and faceplate help thread ( its in my sig at bottom ) as this may help you a little.

      You need as little cable as possible so plugging the router directly into the phone master socket downstairs and try wireless as a test or just see what speed you get with the router plugged into the master socket. Also make sure your phone socket has 2 wires only connected as there is sometimes an orange wire which is not needed and could increase your speed a little.

      Hope it helps but i would make absolutely sure your speed is 2464 when you plug directly into the master socket with nothing else plugged into the line at all ( even your sky box ) as a test.

      Regards

      Ian
      Bt phone socket and wiring help > http://www.skyuser.co.uk/forum/cabling-faceplate-help/

      Router stats and help on understanding them > http://www.skyuser.co.uk/forum/router-stats/

    7. #6
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      Re: Recently Switched from Virgin Media

      Thanks for all of the help, although it seems that I cannot get any faster than I currently getting. I only see a small increase in speed which is quite insignificant and will be a waste of the cost of a long ethernet cable.

      It seems the only two options for faster internet now is to switch to Virgin when my contract ends or move closer to my exchange

     

     

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