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    Just Ordered Sky Max (What do you think my speed will be)

    This is a discussion on Just Ordered Sky Max (What do you think my speed will be) within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Ahh, good point, I never thought to check that, Oh well 2 days off work after tonight so i'll do ...

    1. #11
      Athelus's Avatar
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      Re: Just Ordered Sky Max (What do you think my speed will be)

      Ahh, good point, I never thought to check that, Oh well 2 days off work after tonight so i'll do some DIY and try and get everything preset in anticipation for my deliveries


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    3. #12
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      Re: Just Ordered Sky Max (What do you think my speed will be)

      just off phone to a bt support personnel seems they about to look into why i'm only getting 2mb instead of 5mb like there own speed tests, seems the it staff agree i've been capped unfairly. so hopefully i'll i may get a slightly more accurate line stats in a few days.

    4. #13
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      Re: Just Ordered Sky Max (What do you think my speed will be)

      Hi Athelus.
      Coffee time for me.
      The BT data base is at best inaccurate, but you are right to address this issue as Sky will look at it if you think you are not getting the speeds you should from them. Just to give you an idea, the BT data base for my domestic line says 4mb at best. If fact I get full wack from Sky (16mb)

    5. #14
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      Re: Just Ordered Sky Max (What do you think my speed will be)

      Well After a 36 hour waiting period i got a wonderfully generic E-mail reply stating that my connection speed would vary depending on distance from exchange and my ticket has now been closed.

      Glad i only have another week with these people to go LOL

    6. #15
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      Re: Just Ordered Sky Max (What do you think my speed will be)

      Thank you for your e-mail dated 26th March '08. It has been logged under the reference number VOL011-9036195666.

      I am sorry to learn that you wish to report about slow line speed for the broadband connection. I fully understand your concern and will surely let you know the exact details.

      I see that you have a BT Broadband connection with a fixed line speed of 2 MB at the moment. The main factor governing this speed is your phone line's length from the exchange. The average-length phone line has been shown to be able to support a maximum speed of around 3.8Mb, with shorter lines able to support higher speeds (up to 8Mb), and longer lines slower speeds.
      Just me or is that about as unhelpful an e-mail as you can get? LOL

    7. #16
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      Re: Just Ordered Sky Max (What do you think my speed will be)

      got connected today speedtest.net gave 7010kbs today 15 minutes after seting up router
      asked for sky max but router stats show download connection at 8160kbs this looks more like sky mid other speedtest show speeds between 3-5mb

      hope i am on a test period and the upto 16mb as promised by sky max will be implemented shortly
      routr stats show downstream attenuation at 26db and noise level at 11db, would have thought these figures would allow a much higher speed of probably around 12mb

      adsl2+ speedtester as linked from skyuser says 16 -24 mb is achievable

    8. #17
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      Re: Just Ordered Sky Max (What do you think my speed will be)



      this speed test was run at 11.04 pm bst has not been changed with speedtest.net

    9. #18
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      Re: Just Ordered Sky Max (What do you think my speed will be)

      that looks more like Mid then Max - if you've just gone live upload would be on 768 even if download was at 8Mbps...and with an SNR that low on gdmt i wouldn't expect more on adsl2+ at present...
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      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    10. #19
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      Re: Just Ordered Sky Max (What do you think my speed will be)



      Well just got connected today and must say happy so far

     

     
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