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    Sky Max very strange results

    This is a discussion on Sky Max very strange results within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Ok, I got this result, great... But when I either try again or on another site I can never get ...

    1. #1
      vrc's Avatar
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      Sky Max very strange results



      Ok, I got this result, great...
      But when I either try again or on another site I can never get above 500kbps, and on occasions on this site I have a download speed of 0kbps! This seems to be the only site I can ever acheive a decent result from. Can anyone tell me what's wrong?

      EDIT: This is one I just took:


      I can also only get the 15mbps when I use Firefox.
      Last edited by vrc; 13-03-08 at 08:14 PM.


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    3. #2
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      Re: Sky Max very strange results


    4. #3
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      Re: Sky Max very strange results

      No, I'm all wired up (apart from to my PS3)

    5. #4
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      Re: Sky Max very strange results

      Tried this and no changes at all.
      My line atten. is around 34-ish, so I should be getting around 12mbps, right?
      Last edited by vrc; 14-03-08 at 09:14 PM.

    6. #5
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      Re: Sky Max very strange results

      post some router stats and confirm where you are plugged in (master socket extention)
      something may show up

    7. #6
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      Re: Sky Max very strange results

      Where can I get detailed stats from (I use the Netgear V2)?
      I am not plugged into the master socket, as it is simply too far from my computer (not wireless enabled)

      Router Statistics

      System Up Time: 00:43:57
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 88905 139888 0 3480 76470 00:43:02
      LAN 100M/Full 142239 90695 0 76306 4259 00:43:53
      WLAN 11M/54M 169 12 0 4 0 00:43:41
      ADSL Link Downstream Upstream
      Connection Speed 4486 kbps 764 kbps
      Line Attenuation 35 db 9.5 db
      Noise Margin 5 db 9 db
      Last edited by vrc; 14-03-08 at 09:07 PM.

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      Re: Sky Max very strange results

      i hate to always ask this, but you really need to do a comparison set of stats from your test socket(behind the faceplate of the master socket)

      it may be a pain but it's the quickest way to rule out your internal wiring as the culprit for your poor speeds

      from those stats you can see the router has only synced at 4486, with your attenuation this is terrible

      Edit: there no way yet to get detailed stats form the V2 netgear or the sagem

    9. #8
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      Re: Sky Max very strange results

      ok, is it all right if I try connecting it to my ps3 from the master socket first to look for a change in speed (it's in that room)? And do you know why I occasionally get those very top speeds in tests?
      Last edited by vrc; 15-03-08 at 08:54 AM.

    10. #9
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      Re: Sky Max very strange results

      if you have a way to test the speed on the PS3, then go for it

      as to why you sometimes get higher speeds, it is more than likely down to your internal wirirng

    11. #10
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      Re: Sky Max very strange results

      Just tried with the master socket, no change in speed at all. Unfortunately I'm unable to check the statistics on my PS3 (can only see the front page for some reason). I can also currently not try the test socket, but is there any chance sky are capping my dl speed, because I haven't acheived the higher speeds since Friday?

     

     
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