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    Speed is not as good as it used to be

    This is a discussion on Speed is not as good as it used to be within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hi, i am on the Max package and i used to get about 2.5mb downstream on my connection but now ...

    1. #1
      thedon_1's Avatar
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      Speed is not as good as it used to be

      Hi, i am on the Max package and i used to get about 2.5mb downstream on my connection but now it seemed to have degraded and i ran a speed test and found i know have a speed of about 1.8mb.

      Any ideas on what i can do to get a better speed? The computer i did the speed test on is connected to the router (not wireless)

      I notice when people have similar problems they post stats. Where can i get these?

      Thanks


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    3. #2
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      Re: Speed is not as good as it used to be

      have a look at the second link in my sig for the stats (may be worth posting your detailed stats, look for the mognuts utility)

      most of the time, problems like this can be traced to the internal wiring, once you have posted your stats, could you do a comarison set of stats from the "test" socket (see first link in my sig)

    4. #3
      thedon_1's Avatar
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      Re: Speed is not as good as it used to be

      Here's the stats

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 576 Kbps, Downstream rate = 2176 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 13.7 13.0
      Attn(dB): 43.0 27.5
      Pwr(dBm): 18.7 6.6
      Max(Kbps): 3232 1088
      Rate (Kbps): 2176 576
      G.dmt framing
      K: 69(0) 19
      R: 16 16
      S: 2 8
      D: 16 4
      ADSL2 framing
      MSGc: 1 1
      B: 69 19
      M: 2 8
      T: 1 1
      R: 16 16
      S: 2.2285 8.8000
      L: 560 160
      D: 16 4
      Counters
      SF: 13843542 13843540
      SFErr: 1225 308
      RS: 470680462 117670090
      RSCorr: 346195048 798
      RSUnCorr: 6761 0

      HEC: 1169 210
      OCD: 2 0
      LCD: 0 0
      Total Cells: 1207778650 0
      Data Cells: 167330641 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 251 0
      SES: 151 0
      UAS: 30 0
      Total time = 1 days 17 hours 23 min 4 sec
      SF = 13843542
      CRC = 1225
      LOS = 286
      LOF = 0
      ES = 251
      Latest 1 day time = 17 hours 23 min 4 sec
      SF = 3681429
      CRC = 22
      LOS = 31
      LOF = 0
      ES = 39
      Latest 15 minutes time = 8 min 4 sec
      SF = 28464
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52990
      CRC = 0
      LOS = 1
      LOF = 0
      ES = 1
      Previous 1 day time = 24 hours 0 sec
      SF = 5082321
      CRC = 1073
      LOS = 54
      LOF = 0
      ES = 117
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52930
      CRC = 1
      LOS = 4
      LOF = 0
      ES = 2
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 3
      LOF = 0
      ES = 3
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

    5. #4
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      Re: Speed is not as good as it used to be

      It looks line the line has been capped at just over 2 mbps but even at the indicated max of ~3 mbps it is still low for your attenuation, which has a potential of up to ~8 mbps.

      Do you have ADSL filters plugged into every extension on the line, including Sky digiboxes? Can you connect the router to your master or test socket and post stats again? Internal wiring is probably the cause of your problem.

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      Re: Speed is not as good as it used to be

      could you do a set of comparison stats from your test socket.

      i would think it is your extentions/internal wiring holding you back, i have an attenuation of 40/41 but sync much higher than you (i plug directly into my test socket)

    7. #6
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      Re: Speed is not as good as it used to be

      My PC is pretty far from my Master socket. Can i connect to it using an extension cable?

      And yes i have micro filters on all phone sockets. They all seem to be working, i don't get disconnected when the phone rings e.t.c

    8. #7
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      Re: Speed is not as good as it used to be

      ^^^ Yes, you can use an extension lead but it may not prove a lot as the extension itself could pick up as much noise as the extension wiring is doing.

      One thing that may be worth a try is to disconnect any wires from terminal 3 of your master socket, particularly if your extension cabling is long. This "ring cable" is a known source of interference and is not required as your ADSL filters are performing its function.

      Watch the SNR when the ring cable is disconnected. If it rises then you have immediately removed a source of noise and can think about getting the cap removed or upped.

    9. #8
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      Re: Speed is not as good as it used to be

      Ive noticed the fall in speeds also. I went from around 2meg/3meg to about 1.5 now. So about the same as you.

     

     

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