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    connection speed dropping

    This is a discussion on connection speed dropping within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hi I always used to connect at around 5200-5500 Kbps and had a download speed of around 5100Kbps which I ...

    1. #1
      chopster's Avatar
      chopster is offline Sky User Member
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      connection speed dropping

      Hi
      I always used to connect at around 5200-5500 Kbps and had a download speed of around 5100Kbps which I was very happy with. However in my quest for more speed I tried connecting via the BT master socket (behind faceplate) result-success syncing at 5888kbps & downloads up to 5500Kbps so as a result I have ordered a XTE 2005 faceplate however after replacing the bt faceplate & returning to normal I notice my connection has dropped from above connection speed to 3456 Kbps.
      Can anyone tell me does the Sky connection work the same as ADSL max whereby too many disconnections will be seen as the Router being unable to remain steady at that connection speed (as when carrying this out I had several reconnects ) & therefore sync at a lower rate, & therefore is my only option to wait a few days until it resets or am I on the wrong track
      Thanks.


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    3. #2
      Saturday's Avatar
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      Re: connection speed dropping

      Quote Originally Posted by chopster View Post
      Can anyone tell me does the Sky connection work the same as ADSL max whereby too many disconnections will be seen as the Router being unable to remain steady at that connection speed
      No, if you're on Mid (LLU) it doesn't have an exchange based rate adaption, the router negotiates the best speed it can each time it is booted.

      To see why your sync has dropped to 3456kbps it would help if you would post your router stats.

    4. #3
      chopster's Avatar
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      Re: connection speed dropping

      Hi.
      here are my stats I have the new sagem router so this is all I have.
      Statistics

      System Up Time: 3:51:28
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 39899 51568 0 0 0 0:12:34
      LAN 26233 19096 0 0 0 3:51:28
      WLAN 28676 23290 0 0 0 3:51:07
      ADSL Link Downstream Upstream
      Connection Speed 3456 kbps 416 kbps
      Line Attenuation 52.0 db 31.0 db
      Noise Margin 7.4 db 13.0 db

      Hope this helps sorry about the delay in getting back. (had to pop out)

    5. #4
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      Re: connection speed dropping

      Your stats don't appear to show that your connection is capped but they do suggest that your line is noisy.

      In fiddling around with your faceplate it looks like you have introduced a little noise, possibly one of the wires or connectors isn't making contact properly. Don't worry about it as the old faceplate/connection will be replaced by the new faceplate.

      If that's not the cause then it could be just something else coincidentally changing at the same time e.g. the Christmas lights going up (could even be the neighbour's not yours), you've had a move around and something electrical is now causing interference etc.

      See how things are with the new faceplate and post back if there are still problems.

    6. #5
      chopster's Avatar
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      Re: connection speed dropping

      OK will Do Cheers

     

     

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