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    Slow speed on PC and Laptop

    This is a discussion on Slow speed on PC and Laptop within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Ok, Sky sent an engineer and he fitted this thing on the phonebox (where the microfilters would of been plugged ...

    1. #1
      MD StAMiNa's Avatar
      MD StAMiNa is offline Sky User Member
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      Slow speed on PC and Laptop

      Ok, Sky sent an engineer and he fitted this thing on the phonebox (where the microfilters would of been plugged in) and he said to plug the router (which is in another room from the pc) in there and then we ordered a WG11T adapter for the pc. and instead of plugging the pc in to the router with an extensiom i plug the adapter in the pc and i connect.
      Andi get appauling download speeds of 20kbs and I have the Max package from sky.
      Also i have a laptop and i connect to my router and its the same speed as the pc download speed.
      what do i do


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    3. #2
      PaulSky's Avatar
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      Re: Slow speed on PC and Laptop

      Is that a wireless speed or hard wired by ethernet? Have you tried ethernet to see if anything changes? Sounds like you now have a pre-filtered ADSL faceplate on your telephone socket if you have been told to plug into it without a filter.
      How many telephone sockets do you have in the property on that line?

    4. #3
      MD StAMiNa's Avatar
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      Re: Slow speed on PC and Laptop

      It's a wireless speed. and yes i tried it with the ethernet but it didn't connect.
      by the way this is my current d/l speed

    5. #4
      MD StAMiNa's Avatar
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      Re: Slow speed on PC and Laptop

      hello can anyone help?
      I have had a look at my router stats on my router and it says the follwowing
      Modem
      ADSL Firmware Version A2pB018e.d16f
      Modem Status Connected
      DownStream Connection Speed 128 kbps
      UpStream Connection Speed 128 kbps
      VPI 0
      VCI 38
      128 kbs? I'm presuming that's the download/upload speed of my current connection?
      So I'm paying for 16MB and getting 128kbs? whats goin on here

    6. #5
      MD StAMiNa's Avatar
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      Re: Slow speed on PC and Laptop

      hello????

    7. #6
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      Re: Slow speed on PC and Laptop

      Use Ethernet cable if you can. Check if you have Star wired Extension Sockets in the House, you could always move the PC near the master Socket, and remove the frontplate and check your speed, try switching off the Router. then on again.
      Paul

      plark22@hotmail.com

    8. #7
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      Re: Slow speed on PC and Laptop

      you're currently capped to Sky test speed - get on the blower and get them to remove it again...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    9. #8
      MD StAMiNa's Avatar
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      Re: Slow speed on PC and Laptop

      Quote Originally Posted by -Paul View Post
      Use Ethernet cable if you can. Check if you have Star wired Extension Sockets in the House, you could always move the PC near the master Socket, and remove the frontplate and check your speed, try switching off the Router. then on again.
      Paul

      plark22@hotmail.com
      Tried that, no difference what so ever. I'll call them up and see whats going on

    10. #9
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      Re: Slow speed on PC and Laptop

      read my previous post - it has ALL you need to know...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    11. #10
      MD StAMiNa's Avatar
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      Re: Slow speed on PC and Laptop

      Alright, I've rung them and told them everything and they told me that they would call me back so I had to wait 3 days and got a phone call saying that my problem has been resolved? and it has made no difference.
      What the hell happened?

     

     
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