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    Should i be getting better speeds

    This is a discussion on Should i be getting better speeds within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hi just got sky broadband mid connection speed is only 1mb. what kind of speed should i be getting. System ...

    1. #1
      thescotsman's Avatar
      thescotsman is offline Sky User Member
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      Should i be getting better speeds

      Hi just got sky broadband mid connection speed is only 1mb. what kind of speed should i be getting.


      System Up Time 20:24:08
      Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
      WAN PPPoA 4481 6163 0 174 704 02:34:01
      LAN 10M/100M 1239686 1394494 0 13533 17929 20:24:06
      WLAN 11M/54M 1984 12 0 8 0 19:49:29


      ADSL Link Downstream Upstream
      Connection Speed 3808 kbps 416 kbps
      Line Attenuation 30.0 db 21.0 db
      Noise Margin 23.1 db 14.0 db


      IP Address 192.168.0


      cheers
      thescotsman


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    3. #2
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      Re: Should i be getting better speeds

      as little as they can give you for as much as they can charge

    4. #3
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      Re: Should i be getting better speeds

      ^^^^

      Really helpful answer.

      ADSL Link Downstream Upstream
      Connection Speed 3808 kbps 416 kbps
      Line Attenuation 30.0 db 21.0 db
      Noise Margin 23.1 db 14.0 db

      You are showing as obtaining nearly 4mb.

      Try this link. Are you on wireless or wired?

      http://www.skyuser.co.uk/forum/speed...onnection.html
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    5. #4
      thescotsman's Avatar
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      Re: Should i be getting better speeds

      Hi on wired.


      thescotsman

    6. #5
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      Re: Should i be getting better speeds

      Try that link and see if it helps you.

      Did you use our speedtester?

      SkyUser - Broadband Speed Tester
      ~ Never, ever, argue with an idiot. They'll drag you down to their level and beat you with experience ~

    7. #6
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      Re: Should i be getting better speeds

      @thescotsman

      With a sync of 3808kbps you should see a download speed of a little over ~3000kbps on a speedtest.

      However, looking at your stats, it appears that you've been very heavily capped by Sky. With an attenuation of 30db you should be getting the full 8meg sync on Mid.

    8. #7
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      Re: Should i be getting better speeds

      Hi what can i do about being caped by sky. Help



      cheers
      thescotsman

    9. #8
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      Re: Should i be getting better speeds

      Call Sky and ask the T1 agent to put you through to Tier 3. Late at night is a good time to call though don't be too surprised if you don't get transferred to T3 the first time.

      Good luck.

     

     

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