Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Page 1 of 2 12 LastLast
    Results 1 to 10 of 15

    Possible the lowest MAX at 2.9MB

    This is a discussion on Possible the lowest MAX at 2.9MB within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; I've read with interest the posts that people have put about speed problems, and tryed a few things to improve. ...

    1. #1
      chris76leeds's Avatar
      chris76leeds is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      9
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Possible the lowest MAX at 2.9MB

      I've read with interest the posts that people have put about speed problems, and tryed a few things to improve. With not much luck. I didnt start off well when BT said that they were putting a new line in I thought wow great new cables - oh i was wrong - what they actually meant was that there was a shabbing old line already coming to the house that had never been hooked up inside...

      anyway that aside... i switched from a virgin media connection that averaged at 4MB to MAX realistically hoping to get about 6MB which is what they advised. I get about a 42db attentuation and so am about 3.3KM ? or so from the exchange. I am on ADSL2 (which I think is good?)...

      but still I'm only getting about 2.9MB which is really poor I think considering...

      here are detailed stats - I would really appreciate any thoughts? Thanks

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 2938 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 6.5 12.0
      Attn(dB): 46.5 27.7
      Pwr(dBm): 1.3 12.4
      Max(Kbps): 2972 864
      Rate (Kbps): 2938 764
      G.dmt framing
      K: 14(0) 24
      R: 12 16
      S: 16 8
      D: 32 8
      ADSL2 framing
      MSGc: 33 68
      B: 13 23
      M: 16 8
      T: 11 1
      R: 12 16
      S: 2.4236 7.7037
      L: 779 216
      D: 32 8
      Counters
      SF: 56986 56984
      SFErr: 1 1
      RS: 1527948 484364
      RSCorr: 353 0
      RSUnCorr: 3 0

      HEC: 1 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 6419026 1653498
      Data Cells: 57027 15324
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 5 1
      SES: 5 0
      UAS: 14 17
      Total time = 15 min 45 sec
      SF = 56986
      CRC = 1
      LOS = 7
      LOF = 0
      ES = 5
      Latest 1 day time = 15 min 45 sec
      SF = 56986
      CRC = 1
      LOS = 7
      LOF = 0
      ES = 5
      Latest 15 minutes time = 45 sec
      SF = 2831
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 54155
      CRC = 1
      LOS = 7
      LOF = 0
      ES = 5
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0


    2. Advertisement
    3. #2
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Aug 2007
      Location
      Watford
      Posts
      2,627
      Thanks
      0
      Thanked 4 Times in 4 Posts

      Re: Possible the lowest MAX at 2.9MB

      SNR (dB): 6.5 12.0
      Attn(dB): 46.5 27.7
      Pwr(dBm): 1.3 12.4
      Max(Kbps): 2972 864
      Rate (Kbps): 2938 764
      your att on ADSL2+ is 46.5, you could try using mosseywells utility to change from ADSL2+ to G.DMT which may improve things (and may drop your att back a bit), also see cabling and face plate forum for idears about improving your internal wiring (doing a comparison from the BT test socket (if you have one) would be a good start

    4. #3
      chris76leeds's Avatar
      chris76leeds is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      9
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Possible the lowest MAX at 2.9MB

      thanks, i just noticed that stats say this Max(Kbps): 2972 864 does this means i have been capped?

    5. #4
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Aug 2007
      Location
      Watford
      Posts
      2,627
      Thanks
      0
      Thanked 4 Times in 4 Posts

      Re: Possible the lowest MAX at 2.9MB

      Quote Originally Posted by chris76leeds View Post
      thanks, i just noticed that stats say this Max(Kbps): 2972 864 does this means i have been capped?
      afaik, it would be the figure below the max that would show if you were capped (i.e if your max figure was 8096 but your rate never went higher than 3024, then that would suggest you gave been capped) also most of the time when people are capped there SNR will go higher
      looks more like a line problem to me (but i have been wrong before) have you tried your test socket (if you have a NTE5 master socket ) ?
      Last edited by richone54; 05-11-07 at 10:10 PM.

    6. #5
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Aug 2007
      Location
      Watford
      Posts
      2,627
      Thanks
      0
      Thanked 4 Times in 4 Posts

      Re: Possible the lowest MAX at 2.9MB

      also have a look at first link in my sig and look for mognuts utility, this is where you will be able to change your line from adsl2+ to G.dmt
      as this is only a script that runs on the router you will not do any damage and the chage will revert back if re-booted

    7. #6
      chris76leeds's Avatar
      chris76leeds is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      9
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Possible the lowest MAX at 2.9MB

      tryed switching to g.dmt and it moved to just over 3MB, but i switched it back; by rebooting the router. the speed has now jumped to 5.2MB - back on ADSL+2 - bizzare . Am going to try the sockets also now

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 5214 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 6.1 12.0
      Attn(dB): 46.5 27.7
      Pwr(dBm): 1.3 12.4
      Max(Kbps): 5328 864
      Rate (Kbps): 5214 764
      G.dmt framing
      K: 12(0) 24
      R: 8 16
      S: 16 8
      D: 64 8
      ADSL2 framing
      MSGc: 57 68
      B: 11 23
      M: 16 8
      T: 14 1
      R: 8 16
      S: 1.1713 7.7037
      L: 1366 216
      D: 64 8
      Counters
      SF: 17031 17029
      SFErr: 3 1
      RS: 938868 144746
      RSCorr: 305933 0
      RSUnCorr: 6 0

      HEC: 2 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 3385178 495384
      Data Cells: 116401 22873
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 2 1
      SES: 0 0
      UAS: 14 21
      Total time = 4 min 54 sec
      SF = 17031
      CRC = 3
      LOS = 0
      LOF = 0
      ES = 2
      Latest 1 day time = 4 min 54 sec
      SF = 17031
      CRC = 3
      LOS = 0
      LOF = 0
      ES = 2
      Latest 15 minutes time = 4 min 54 sec
      SF = 17031
      CRC = 3
      LOS = 0
      LOF = 0
      ES = 2
      Previous 15 minutes time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

    8. #7
      chris76leeds's Avatar
      chris76leeds is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      9
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Possible the lowest MAX at 2.9MB

      have managed to get up to a 6.8MB max rate by:

      changign to g.dmt and by using the test socket in the plate

      any further thoughts are welcome? does my error rate look ok? or you think the physcial line might just be rubbish too?

      ta - chris

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 6944 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.3 13.0
      Attn(dB): 43.0 28.5
      Pwr(dBm): 19.7 9.9
      Max(Kbps): 7552 1184
      Rate (Kbps): 6944 768
      G.dmt framing
      K: 218(0) 25
      R: 16 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 218 25
      M: 1 8
      T: 1 1
      R: 16 16
      S: 1.0730 8.6153
      L: 1752 208
      D: 64 8
      Counters
      SF: 18112 18110
      SFErr: 0 0
      RS: 1231686 153935
      RSCorr: 275 0
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 5044043 0
      Data Cells: 413980 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 0 0
      SES: 0 0
      UAS: 31 0
      Total time = 5 min 53 sec
      SF = 18112
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 1 day time = 5 min 53 sec
      SF = 18112
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 5 min 53 sec
      SF = 18112
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

    9. #8
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Aug 2007
      Location
      Watford
      Posts
      2,627
      Thanks
      0
      Thanked 4 Times in 4 Posts

      Re: Possible the lowest MAX at 2.9MB

      post back tonight(only 5 mins stats), just to check your errors, looks good so far (i take you are using the test socket now?)

    10. #9
      chris76leeds's Avatar
      chris76leeds is offline Sky User Member
      Exchange:
      Broadband ISP: Max
      Router:
      Sky TV:
      Join Date
      Nov 2007
      Posts
      9
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Possible the lowest MAX at 2.9MB

      thanks for your continued help. I had left PC on for hours, but DAMN the connection lost and it redirected to my old virgin media connection that hasnt disabled yet. but here are some stats over a longer period of time - do you think the trend looks nothign to worry about?

      I tryed the socket but didn't make much difference, so I think i'm on with the wire and faceplate issues

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: FAST, Upstream rate = 764 Kbps, Downstream rate = 6688 Kbps
      Link Power State: L0
      Mode: ADSL2+
      Channel: Fast
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 5.4 11.5
      Attn(dB): 46.5 27.7
      Pwr(dBm): 1.3 12.4
      Max(Kbps): 6840 864
      Rate (Kbps): 6688 764
      G.dmt framing
      K: 14(0) 24
      R: 8 16
      S: 16 8
      D: 64 8
      ADSL2 framing
      MSGc: 59 68
      B: 13 23
      M: 16 8
      T: 15 1
      R: 8 16
      S: 1.0666 7.7037
      L: 1740 216
      D: 64 8
      Counters
      SF: 333469 333467
      SFErr: 25 1
      RS: 20320810 2834469
      RSCorr: 30480 0
      RSUnCorr: 220 0

      HEC: 16 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 85483128 9753765
      Data Cells: 11141936 8131454
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 17 1
      SES: 4 0
      UAS: 14 19
      Total time = 1 hours 30 min 39 sec
      SF = 333469
      CRC = 25
      LOS = 9
      LOF = 0
      ES = 17
      Latest 1 day time = 1 hours 30 min 39 sec
      SF = 333469
      CRC = 25
      LOS = 9
      LOF = 0
      ES = 17
      Latest 15 minutes time = 39 sec
      SF = 2399
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 55374
      CRC = 5
      LOS = 1
      LOF = 0
      ES = 3
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 55373
      CRC = 2
      LOS = 0
      LOF = 0
      ES = 1
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 55373
      CRC = 8
      LOS = 1
      LOF = 0
      ES = 5
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 55374
      CRC = 6
      LOS = 0
      LOF = 0
      ES = 3

    11. #10
      richone54's Avatar
      richone54 is offline Sky User Member
      Exchange: watford
      Broadband ISP: Virgin
      Router: Non Sky Router
      Sky TV: Other
      Join Date
      Aug 2007
      Location
      Watford
      Posts
      2,627
      Thanks
      0
      Thanked 4 Times in 4 Posts

      Re: Possible the lowest MAX at 2.9MB

      Hi Chris,

      i am getting a bit confused, i have been asking you to do different things and poss not in the correct order:
      these are the router stats from your last post:
      SNR (dB): 5.4 11.5
      Attn(dB): 46.5 27.7
      Pwr(dBm): 1.3 12.4
      Max(Kbps): 6840 864
      Rate (Kbps): 6688 764
      Could we start again (sorry about this) are the above stats from the normal connection (master / extention) the first thing we should have done is to try the test socket, could you do another test from this socket and post back (just the bit above) what i will be looking for is the SNR to go up and to see if your attn goes down

      i am sorry about this , but the way i seem to have sent you round the houses makes it difficult to pinpoint any specific problems

     

     
    Page 1 of 2 12 LastLast

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION