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    Max only getting 5.2Mbps...?

    This is a discussion on Max only getting 5.2Mbps...? within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Right, I signed up for the "max" option of Sky, apparently 16mbps... After a couple of months, the speed has ...

    1. #1
      Cingal's Avatar
      Cingal is offline Sky User Member
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      Max only getting 5.2Mbps...?

      Right, I signed up for the "max" option of Sky, apparently 16mbps...

      After a couple of months, the speed has not improved beyond that of my highest, which was 6.2Mbps.

      So, after spending time, checking my distance from the nearest exchange to my house (2.33KM) and making sure my modem was in the upright position to help with heat dissipation, there is no change, at all.

      Anyone know what's causing this? I've not gone into anything technical so, if you guys could recommend anything, that'd be great.

      Probably wrong section, way to start...
      Last edited by Cingal; 28-10-07 at 11:51 PM.


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    3. #2
      dholdi's Avatar
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      Re: Max only getting 5.2Mbps...?

      detailed router stats would be a good start so people can assess your problem. use this utility to get them and post after 24 hrs usage
      Sky Netgear DG834GT utility version 0.4


    4. #3
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      Re: Max only getting 5.2Mbps...?

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 5760 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.3 13.0
      Attn(dB): 40.0 23.5
      Pwr(dBm): 19.6 8.5
      Max(Kbps): 6368 1216
      Rate (Kbps): 5760 768
      G.dmt framing
      K: 181(0) 25
      R: 16 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 181 25
      M: 1 8
      T: 1 1
      R: 16 16
      S: 1.0879 8.6153
      L: 1456 208
      D: 64 8
      Counters
      SF: 5566869 5566867
      SFErr: 253176 320
      RS: 378547112 47318369
      RSCorr: 87056557 1266
      RSUnCorr: 2416584 0

      HEC: 240668 188
      OCD: 419 86
      LCD: 0 12
      Total Cells: 1282694015 0
      Data Cells: 33469085 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 11766 0
      SES: 5347 0
      UAS: 22 0
      Total time = 1 days 2 hours 17 min 51 sec
      SF = 5566869
      CRC = 253176
      LOS = 794
      LOF = 0
      ES = 11766
      Latest 1 day time = 2 hours 17 min 51 sec
      SF = 486549
      CRC = 2492
      LOS = 82
      LOF = 0
      ES = 338
      Latest 15 minutes time = 2 min 51 sec
      SF = 10057
      CRC = 2
      LOS = 2
      LOF = 0
      ES = 2
      Previous 15 minutes time = 15 min 0 sec
      SF = 52989
      CRC = 10
      LOS = 9
      LOF = 0
      ES = 9
      Previous 1 day time = 24 hours 0 sec
      SF = 5080320
      CRC = 250684
      LOS = 712
      LOF = 0
      ES = 11428
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52872
      CRC = 233
      LOS = 5
      LOF = 0
      ES = 42
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52989
      CRC = 2113
      LOS = 4
      LOF = 0
      ES = 238
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52931
      CRC = 8
      LOS = 3
      LOF = 0
      ES = 7




      Not sure if that's the right thing, never done anything like this...

    5. #4
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      Re: Max only getting 5.2Mbps...?

      yes thats what we need.
      with an attenuation ( att ) of 40 there is the "potential" for a sync of 11800. However you are on gdmt which will only sync at a max of 8000. This is probably due to the amount of errors showing on your line, which to be honest are excessive. If you can reduce them to an acceptable level you should see an increase in your sync upto 8000. To get any more than that you will need to ask sky to put you on adsl2+ but they wont do it with your current level of errors.
      Check saturdays sticky for more info
      http://www.skyuser.co.uk/forum/route...explained.html
      Also check this thread for info on wiring which is 9 times out of 10 responsible for line errors
      Cabling and faceplate help - Sky User - The unofficial support forum for everything Sky!
      hope this helps - any questions post back


     

     

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