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    My Stats. Need help.

    This is a discussion on My Stats. Need help. within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Im on Sky Max but I have to keep rebooting the router as the internet stops working but it shows ...

    1. #1
      Meelo's Avatar
      Meelo is offline Sky User Member
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      My Stats. Need help.

      Im on Sky Max but I have to keep rebooting the router as the internet stops working but it shows its connected. Also I get inconsistant speeds ranging from 2100kbps to 4300kbps. If someone could take a look at my stats and help me it would much apreciated.

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 3104 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 11.3 13.0
      Attn(dB): 52.0 31.5
      Pwr(dBm): 18.8 12.1
      Max(Kbps): 3456 1088
      Rate (Kbps): 3104 768
      G.dmt framing
      K: 98(0) 25
      R: 16 16
      S: 2 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 98 25
      M: 2 8
      T: 1 1
      R: 16 16
      S: 2.1616 8.6153
      L: 792 208
      D: 64 8
      Counters
      SF: 71454 71452
      SFErr: 3 0
      RS: 2429442 607342
      RSCorr: 788120 180
      RSUnCorr: 69 0

      HEC: 3 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 8896455 0
      Data Cells: 228058 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 8 0
      SES: 7 0
      UAS: 35 0
      Total time = 21 min 5 sec
      SF = 71454
      CRC = 3
      LOS = 10
      LOF = 0
      ES = 8
      Latest 1 day time = 21 min 5 sec
      SF = 71454
      CRC = 3
      LOS = 10
      LOF = 0
      ES = 8
      Latest 15 minutes time = 6 min 5 sec
      SF = 21467
      CRC = 3
      LOS = 1
      LOF = 0
      ES = 2
      Previous 15 minutes time = 15 min 0 sec
      SF = 49987
      CRC = 0
      LOS = 9
      LOF = 0
      ES = 6
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

      Thanks.


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    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      Re: My Stats. Need help.

      There's nothing in your stats to give any clues (though the period covered is too short to be sure) so starting with the most obvious, have you turned off UPnP?

      Next up - inconsistent speeds - are you wireless?

      Lastly, going back to your stats, your sync speed is low for your attenuation. You also had a high noise margin at the time you took the stats but you don't look capped. My guess is you've a line problem. Have a look at the cabling and faceplate help forum for info on diagnosing and fixing line problems. You may also find the first sticky in my signature helpful.

     

     

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