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    speed drop

    This is a discussion on speed drop within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; hi, i have been a sky broadband customer on the max package for as soon as it became available pretty ...

    1. #1
      Jaunty's Avatar
      Jaunty is offline Sky User Member
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      speed drop

      hi,
      i have been a sky broadband customer on the max package for as soon as it became available pretty much, and had a few problems, but all sorted out.

      i recently noticed my speeds were getting pretty low, so i had a look at the router status and noticed the downstream connection speed had gone down to the high 600s, when for months and months everything had been fine at around 7500.

      i've tried turning it off and on and resetting the router, but nothing seems to work.

      if anyone could tell me if they know what's going on, and possibly a solution?

      thanks.


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    3. #2
      Sky_Surfer's Avatar
      Sky_Surfer is offline Sky User Member
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      Re: speed drop

      Hi posting detailed router stats would be of benefit to those that try to help you figure out your problems.

      Try reading this and then getting your detailed stats.

      http://www.skyuser.co.uk/forum/route...ter-stats.html


    4. #3
      Jaunty's Avatar
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      Re: speed drop

      as requested, here are the detailed stats

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 608 Kbps, Downstream rate = 960 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 6.7 7.0
      Attn(dB): 53.0 31.5
      Pwr(dBm): 17.0 12.5
      Max(Kbps): 1120 704
      Rate (Kbps): 960 608
      G.dmt framing
      K: 31(0) 20
      R: 16 16
      S: 4 8
      D: 8 4
      ADSL2 framing
      MSGc: 1 1
      B: 29 21
      M: 8 8
      T: 1 1
      R: 16 16
      S: 8.5333 8.7272
      L: 240 176
      D: 4 4
      Counters
      SF: 15055 15053
      SFErr: 0 0
      RS: 255938 127950
      RSCorr: 65 6
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 580932 0
      Data Cells: 29571 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 197 0
      SES: 136 0
      UAS: 93 0
      Total time = 9 hours 1 min 59 sec
      SF = 1904904
      CRC = 1182
      LOS = 771
      LOF = 0
      ES = 197
      Latest 1 day time = 9 hours 1 min 59 sec
      SF = 1904904
      CRC = 1182
      LOS = 771
      LOF = 0
      ES = 197
      Latest 15 minutes time = 1 min 59 sec
      SF = 6999
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 48519
      CRC = 253
      LOS = 123
      LOF = 0
      ES = 13
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 1
      LOF = 0
      ES = 1
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52930
      CRC = 3
      LOS = 4
      LOF = 0
      ES = 4
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52931
      CRC = 7
      LOS = 10
      LOF = 0
      ES = 5


      the speed seems to change slightly on every reboot of the router.
      any help would be much appreciated.

     

     

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