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    Slow Speed Wolverhampton - Be Gentle I Am New

    This is a discussion on Slow Speed Wolverhampton - Be Gentle I Am New within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Sky cap (limit) the sync speed (not the download speed) to manage poor line conditions. As I said, some parts ...

    1. #11
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      Re: Slow Speed Wolverhampton - Be Gentle I Am New

      Sky cap (limit) the sync speed (not the download speed) to manage poor line conditions. As I said, some parts of your stats suggest this may have been done, some parts don't. It's not conclusive and anyway has nothing to do with the very slow download speeds you refer to.

      Poor download speeds in relation to your sync speeds can be down to a number of reasons such as:

      • a poor wireless connection (apparently not in this case)
      • a slow/overloaded test server (try this one)
      • incorrect TCP/IP settings (see the second sticky in my signature)
      • gross line errors (your stats don't cover long enough to show the true error level)
      • malware utilising bandwidth
      • another user using bandwidth on the LAN (or even a wireless hijack)
      • miscellaneous hardware problems such as network card, cabling etc


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    3. #12
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      Re: Slow Speed Wolverhampton - Be Gentle I Am New

      I have tried the optimizing the connection as mentioned in your second stickie, I have tried the speed test from the place you said and I am still getting approx 250kb/s. I'll leave it a few days and post results again.

    4. #13
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      Re: Slow Speed Wolverhampton - Be Gentle I Am New

      also, ur on Connect - not Mid...
      -------------------------------------------



      Useful Sticky: - How To Obtain Your Router Stats, BT Speed Test, Check For Test Socket

    5. #14
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      Re: Slow Speed Wolverhampton - Be Gentle I Am New

      Well spotted IANTE

      In that case Pikey, you're not capped, The strange stats are just caused by Connect's exchange based rate adaption.

      How long have you been connected? If less than 10 days, sit back and relax for a while. Connect has a 10 day training period when sync rates and download speeds will fluctuate considerably.

      Please change your skyuser profile to the correct package.

    6. #15
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      Re: Slow Speed Wolverhampton - Be Gentle I Am New

      Sorry about that, I signed up for connect but I can get all packaged in my area now I believe. I thought SKy changed you over automatically when it was available. I have been on connect for about 3 months now I think. I am sure I was getting a quicker speed than this to begin with. I'll Change my profile though.

    7. #16
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      Re: Slow Speed Wolverhampton - Be Gentle I Am New

      Just checked my stats again here you go, If anyone can let me know what they think it would be appreciated

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 448 Kbps, Downstream rate = 3968 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 21.3 21.0
      Attn(dB): 32.0 19.5
      Pwr(dBm): 19.8 12.3
      Max(Kbps): 4544 1084
      Rate (Kbps): 3968 448
      G.dmt framing
      K: 125(0) 15
      R: 16 16
      S: 1 8
      D: 32 4
      ADSL2 framing
      MSGc: 1 1
      B: 198 15
      M: 1 8
      T: 1 1
      R: 16 16
      S: 1.0804 9.0000
      L: 1592 128
      D: 32 4
      Counters
      SF: 4860895 4860893
      SFErr: 0 0
      RS: 330540888 41317590
      RSCorr: 1378 0
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 773343740 0
      Data Cells: 7799517 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 19 0
      SES: 7 0
      UAS: 66 0
      Total time = 1 days 3 hours 37 min 34 sec
      SF = 5844399
      CRC = 615
      LOS = 1
      LOF = 0
      ES = 19
      Latest 1 day time = 3 hours 37 min 34 sec
      SF = 767903
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 7 min 34 sec
      SF = 26701
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 24 hours 0 sec
      SF = 5076496
      CRC = 615
      LOS = 1
      LOF = 0
      ES = 19
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52989
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52931
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52930
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0

    8. #17
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      Re: Slow Speed Wolverhampton - Be Gentle I Am New

      Connect, unlike Sky's LLU products uses an exchange based rate adaption process. For whatever reason, this system has determined that the best possible connection for your line condition is a relatively slow sync (for your attenuation) of 3968kbps and a high noise margin of 21.3db.

      That looks to me like you have a noisy line and that is certainly indicated by your line errors in your stats. If you do what you can to remove all causes of line noise (see the cabling and faceplate help forum) then you should see your connection speed (sync) improve.

    9. #18
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      Re: Slow Speed Wolverhampton - Be Gentle I Am New

      Ok, thanks. I am also going to phone sky and find out why they havent put me onto the "Mid" package. I dont know if this will help, but its available in my area now so I would rather be on that.

    10. #19
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      Re: Slow Speed Wolverhampton - Be Gentle I Am New

      Hey Pikey.
      Where in Wolves are you? Are you on the Fordhouses exchange?
      IIRC it was upgraded in March and sky have just moved me from connect to Mid. I'm in Pendeford which is right by the exchange and was getting around 6Mb with connect, this has dropped to around 1 since being moved to Mid.

      Not a happy bunny.

     

     
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