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    Advice on whether I should ring Sky CS?

    This is a discussion on Advice on whether I should ring Sky CS? within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Here are my stats, was wondering whether I should ring SKY CS to ask them to put me on ADSL2+? ...

    1. #1
      seaninfrared's Avatar
      seaninfrared is offline Sky User Member
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      Advice on whether I should ring Sky CS?

      Here are my stats, was wondering whether I should ring SKY CS to ask them to put me on ADSL2+? Also, is this the sync speed I should be getting with these stats? And any possible way of me getting lower gaming pings?

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 768 Kbps, Downstream rate = 3904 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 7.8 13.0
      Attn(dB): 58.0 31.5
      Pwr(dBm): 19.2 11.0
      Max(Kbps): 4512 1120
      Rate (Kbps): 3904 768
      G.dmt framing
      K: 123(0) 25
      R: 16 16
      S: 1 8
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 123 25
      M: 1 8
      T: 1 1
      R: 16 16
      S: 1.1290 8.6153
      L: 992 208
      D: 64 8
      Counters
      SF: 41872 41870
      SFErr: 0 0
      RS: 2847358 355895
      RSCorr: 492 108
      RSUnCorr: 0 0

      HEC: 0 0
      OCD: 0 0
      LCD: 0 0
      Total Cells: 6556810 0
      Data Cells: 282085 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 0 0
      SES: 0 0
      UAS: 30 0
      Total time = 12 min 37 sec
      SF = 41872
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 1 day time = 12 min 37 sec
      SF = 41872
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Latest 15 minutes time = 12 min 37 sec
      SF = 41872
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 15 minutes time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0


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    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      Re: Advice on whether I should ring Sky CS?

      No. With your attenuation you are much better off on G.DMT.

      With regard to your pings, maybe. Some people have been successful in getting Sky T3 to change their interleave settings which can improve things. Trying to explain this to a T1 and get through to T3 (then get a sympathetic T3 agent) may prove a challenge.

      Good luck.

     

     

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