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    Speed problems

    This is a discussion on Speed problems within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; ok now i officialy hate sky broadband unless someone on here can help fast. connection on router says 8 meg ...

    1. #1
      hwalsh01's Avatar
      hwalsh01 is offline Sky User Member
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      Re: Speed Advice

      ok now i officialy hate sky broadband unless someone on here can help fast.
      connection on router says 8 meg but speedtests are coming back at 256kps speeds. this is terrible service.
      Connection Speed 8096 kbps 448 kbps
      Line Attenuation 15.5 db 23.5 db
      Noise Margin 8.3 db 20.0 db

      if more information is needed to give a basic answer why my speed sucks please let me know. also to be fair i am using a wireless signal but its never drops below 11mbps with a signal rating of good, however when i am in the same room as the router the speed is fairly higher. again earlier today while i was on xbox live no internet could be used anywhere in the house, funny bcos i had no lag in the game.
      please help


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    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      Re: Speed Advice

      Quote Originally Posted by hwalsh01 View Post
      this is terrible service.
      Is it?

      You've answered your question yourself. You're connected wirelessly and say that the speed improves "when i am in the same room as the router".

      I suggest you either connect wired or sort your wireless signal out (the reported wireless speed is near meaningless by the way - it's wireless quality that matters). Wireless performance is often improved by changing channels and/or repositioning the router.

    4. #3
      Sky_Surfer's Avatar
      Sky_Surfer is offline Sky User Member
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      Re: Speed Advice

      Quote Originally Posted by hwalsh01 View Post
      Connection Speed 8096 kbps 448 kbps
      Line Attenuation 15.5 db 23.5 db
      Noise Margin 8.3 db 20.0 db
      potential 15.5 Attenuation bug???

      If you were to post detailed stats it could help people diagnose you're problems / inform you of the speed you should be getting


    5. #4
      IWasNotTheEnemy's Avatar
      IWasNotTheEnemy is offline Sky User Member
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      Re: Speed Advice

      on connect too id assume cause of the 448 upload....looks fine to me but stats would help!

     

     

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