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    Help plz..Really slow connection, and a massive noise margin

    This is a discussion on Help plz..Really slow connection, and a massive noise margin within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Just connected to sky max 16meg, and connection speed seems to be 2meg. im getting around 1319kb/s on speedtest.net. Any ...

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      sniperuk's Avatar
      sniperuk is offline Sky User Member
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      Help plz..Really slow connection, and a massive noise margin

      Just connected to sky max 16meg, and connection speed seems to be 2meg.

      im getting around 1319kb/s on speedtest.net. Any ideas why its slow? or is this the only speed my line is capable of?


      ADSL Link Downstream Upstream
      Connection Speed 2048 kbps 416 kbps
      Line Attenuation 35.0 db 23.0 db
      Noise Margin 32.1 db 13.0 db


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    3. #2
      IanMax's Avatar
      IanMax is offline Sky User Member
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      Re: Help plz..Really slow connection, and a massive noise margin

      Hi, You seem to be on connect or mid as the max connection has 764kbps or 768kbps upload speed and yours is 416 ( unless your upload speed is capped also. Either way you have been capped at 2048 which is a 2 meg connection, Its just a case of phoning or e-mailing sky and asking for the cap to be removed. ask them what package you are on as if you are on connect or mid they will confirm this and hopefully move you over to max.

      with your line stats you will recieve around 10mbs on the MAX adsl2+ connection so keep at it untill you get it. Worse case is that they put you on adsl1 which will still be 8mbs.

      Good luck.
      Bt phone socket and wiring help > http://www.skyuser.co.uk/forum/cabling-faceplate-help/

      Router stats and help on understanding them > http://www.skyuser.co.uk/forum/router-stats/

     

     

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