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    Low, high, higher, low, lowest, drops all along.

    This is a discussion on Low, high, higher, low, lowest, drops all along. within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Well boys, Exactly after 3 months after I placed the order for Sky Broadband, and after a million or so ...

    1. #1
      Cymru's Avatar
      Cymru is offline Sky User Member
      Exchange: Newport Chartist
      Broadband ISP: Mid
      Router: Netgear V1 DG834GT
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      Low, high, higher, low, lowest, drops all along.

      Well boys,

      Exactly after 3 months after I placed the order for Sky Broadband, and after a million or so emails, and after hearing Sky blaming BT and BT blaming Sky and both passing the ball to Openreach, and Openreach telling me I had to contact Sky, and . . . well long too long a story . . . finally we got connected!

      Ok, first day connection was awful, about 3 Mbits and more line drops than I cared to count. Then for some three days speed went up to a nice 6 to 7 Mbits, and much fewer disconnections.

      Yesterday speed dropped to about 2 Mbits and went up again only after rebooting router. Then down and reboot and up again, and so on.

      Today speed is in 600 Kbits, still with line drops, and now the speed does not improve even if I reboot the router and computer or if I defrost my refrigerator.

      Does anybody have any suggestion, advise, comment, whatsover? Anything will be appreciated!.

      JC


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    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      Re: Low, high, higher, low, lowest, drops all along.

      Quote Originally Posted by Cymru View Post
      Does anybody have any suggestion, advise, comment, whatsover? Anything will be appreciated!.
      Yes. No offence intended but a little reading of the forum would do wonders. The two stickies in my signature would be a good start.

      Guessing that you're referring to download speed not connection speed then my guess would be dodgy speedtest servers or you're wireless. If not that then you've got line problems and may well be capped now.

      I could carry on guessing or you could give some information that might give a clue to what your problem is. Up to you.

    4. #3
      Cymru's Avatar
      Cymru is offline Sky User Member
      Exchange: Newport Chartist
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      Re: Low, high, higher, low, lowest, drops all along.

      Hi, thanks for your reply. No offence taken; howe. ver the reason I posted was mainly because of the wierd nature of my speed ups and downs and I did not find the answer in what I read. Thanks.

      I am pasting below my Netgear stats. However, after I pull the stats I decided to switch to my old Linksys router (WAG354G) and immediately the speed went back to about 4-5 Mb and pings have remained in the 60 - 90 ms, while with the Netgear I was getting anything from 80 to 300 or so, mostly in the high end.

      Anyway, most important yet, since switching to Linksys the line has remained connected, no line drops at all,

      Conclusion, the fault seems to lie purely within Sky Netgear, either the router itself or Sky's firmware which seems more sloppyware at this time.

      Thanks!

      JC

      The Stats for Netgear:

      /usr/sbin/adslctl: ADSL driver and PHY status
      Status: Showtime Channel: INTR, Upstream rate = 416 Kbps, Downstream rate = 8096 Kbps
      Link Power State: L0
      Mode: G.DMT
      Channel: Interleave
      Trellis: ON
      Line Status: No Defect
      Training Status: Showtime
      Down Up
      SNR (dB): 8.6 14.0
      Attn(dB): 40.0 26.0
      Pwr(dBm): 19.8 0.6
      Max(Kbps): 9024 1152
      Rate (Kbps): 8096 416
      G.dmt framing
      K: 254(0) 14
      R: 12 16
      S: 1 16
      D: 64 8
      ADSL2 framing
      MSGc: 1 1
      B: 252 14
      M: 1 16
      T: 1 1
      R: 12 16
      S: 1.0474 17.0666
      L: 2024 120
      D: 64 8
      Counters
      SF: 333461 333459
      SFErr: 188 0
      RS: 45350732 1417200
      RSCorr: 23173 94
      RSUnCorr: 3097 0

      HEC: 128 0
      OCD: 2 0
      LCD: 0 0
      Total Cells: 108237898 0
      Data Cells: 217670 0
      Drop Cells: 0
      Bit Errors: 0 0

      ES: 122 0
      SES: 14 0
      UAS: 67 0
      Total time = 2 hours 55 min 19 sec
      SF = 613108
      CRC = 830
      LOS = 28
      LOF = 0
      ES = 122
      Latest 1 day time = 2 hours 55 min 19 sec
      SF = 613108
      CRC = 830
      LOS = 28
      LOF = 0
      ES = 122
      Latest 15 minutes time = 10 min 19 sec
      SF = 36463
      CRC = 6
      LOS = 0
      LOF = 0
      ES = 3
      Previous 15 minutes time = 15 min 0 sec
      SF = 52872
      CRC = 34
      LOS = 1
      LOF = 0
      ES = 25
      Previous 1 day time = 0 sec
      SF = 0
      CRC = 0
      LOS = 0
      LOF = 0
      ES = 0
      15 minutes interval [-30 min to -15 min] time = 15 min 0 sec
      SF = 52989
      CRC = 25
      LOS = 1
      LOF = 0
      ES = 11
      15 minutes interval [-45 min to -30 min] time = 15 min 0 sec
      SF = 52931
      CRC = 16
      LOS = 2
      LOF = 0
      ES = 7
      15 minutes interval [-60 min to -45 min] time = 15 min 0 sec
      SF = 52930
      CRC = 70
      LOS = 4
      LOF = 0
      ES = 23

    5. #4
      Cymru's Avatar
      Cymru is offline Sky User Member
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      Re: Low, high, higher, low, lowest, drops all along.

      Well, since changing router from Sky Netgear to my old Linksys the speed has remained quite stable in about 5000 to 6000 Kb and there has been no disconnection at all during the last 40 hours or so. So I guess most troubles arise from the router. (Probably the firmware?

      JC
      I am in a Mid package

     

     

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