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    The Slowest BB speed, HELP!

    This is a discussion on The Slowest BB speed, HELP! within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; I have never had much luck with PCs, and feel that I have had more than my fair share of ...

    1. #1
      Lionhart's Avatar
      Lionhart is offline Sky User Member
      Exchange: Beckenham Kent
      Broadband ISP: Sky Base
      Router: Netgear V1 DG834GT
      Sky TV: Sky Basic
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      The Slowest BB speed, HELP!

      I have never had much luck with PCs, and feel that I have had more than my fair share of problems and breakdowns. At the moment, I am still waiting for my XFX 7800 card to be repaired/replaced after the display going blank. And I have recently just got a new Netgear router from SKY that took 3 weeks to receive, after just 3 months the original went faulty! I knew my BB was very slow, but had a shock to find out how slow, and I am only about 1 kilometre from my exchange! Just look at this, is this a record!? What can I do?



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    3. #2
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      Re: The Slowest BB speed, HELP!

      Quote Originally Posted by Lionhart View Post
      What can I do?
      Well you could always try reading a few posts in the forum - there must be a couple of hundred at least which cover your problem.

      No one can give you any sensible advice until you post your stats and give some details of how you are connected e.g. wired/wireless, extensions etc.

    4. #3
      Lionhart's Avatar
      Lionhart is offline Sky User Member
      Exchange: Beckenham Kent
      Broadband ISP: Sky Base
      Router: Netgear V1 DG834GT
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      Re: The Slowest BB speed, HELP!

      Hear are a few stats.
      About 1 km from Beckenham Exchange, BT phone line.
      Just one main BT socket, and one cordless phone.
      The Netgear router is connected (Lan 1) to a desktop PC via the Ethernet (Nvidia nForce Networking Controller)
      I have tried TCP Optimizer to NO effect.
      A wireless connection to a Sony PSP is no quicker either.

      PC: Athlon64 X2 4800, Asus A8N32-SLI deluxe m/board, 4gb Corsair XMS ram, running a dual boot system XP x64 and Vista x64.

      No difference in speed with XP or Vista. ALL connection have been made, filters changed, and tried a direct connection router to socket (no phone connected). Thanks for any help.

    5. #4
      Saturday's Avatar
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      Re: The Slowest BB speed, HELP!

      Sorry - I should be more specific - your router stats.

      http://www.skyuser.co.uk/forum/view.php?pg=routerstats

    6. #5
      Lionhart's Avatar
      Lionhart is offline Sky User Member
      Exchange: Beckenham Kent
      Broadband ISP: Sky Base
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      Re: The Slowest BB speed, HELP!

      This is the router stats that I have copied & pasted.



      Modem
      ADSL Firmware Version A2pB018e.d16f
      Modem Status Connected
      DownStream Connection Speed 128 kbps
      UpStream Connection Speed 128 kbps
      VPI 0
      VCI 38
      Last edited by Saturday; 04-04-07 at 12:07 AM. Reason: Removed IP/Mac/SSID info

    7. #6
      Saturday's Avatar
      Saturday is offline Sky User Super Mod
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      Re: The Slowest BB speed, HELP!

      You've been capped by Sky at 128/128kbps which is a figure they often use when they are investigating line problems.

      You need to call Sky and find out what's going on.

     

     

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