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    From 5.5mb to 2.5mb

    This is a discussion on From 5.5mb to 2.5mb within the Speed tests and how to get better results forums, part of the Sky Broadband help and support category; Hi I'm new to Sky, My line sync's at approx 8mb and the first 3 days after activation I was ...

    1. #1
      ninpo's Avatar
      ninpo is offline Sky User Member
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      From 5.5mb to 2.5mb

      Hi
      I'm new to Sky, My line sync's at approx 8mb and the first 3 days after activation I was happily getting 5.5mb (preaching sky broadband to everyone) then suddenly it dropped to 2.5mb. And its been that way for 5 days, whats going on, am I being capped.

      I'm on the connect package, paying 5/month till I get max in april 07, was with
      Aquiss paying 24.99 and getting around 5mb so should not really complain.

      Or is my speed drop due to training, it hasn't gone up and down, which is what happens I think with training, but stays steady at 2.5mb.

      Has anyone been in the same boat, please help.

      My att is 24db, snr is 10db. which i assume is ok.
      I use a wired connection to the sky router.

      I've used the socket inside the master and changed cables several times but no change.

      Please help.


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    3. #2
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      Re: From 5.5mb to 2.5mb

      No, you've not been capped.

      Connect has a 10 day training period. In that time the exchange equipment tests and determines the highest stable connection your line can handle. During the training period the speeds may change quite dramatically or not much at all.

      For it to stabilise at the highest profile you need to ensure your physical connection is as good as possible - extensions are generally bad news!

    4. #3
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      Re: From 5.5mb to 2.5mb

      thanks for your reply

      I dont leave my router on all the time, its switched on between 5pm to about 11pm every day, switched off during the day while i am at work and also during the night.

      Should i leave it switched on longer, for my speed to increase while its training?

    5. #4
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      Re: From 5.5mb to 2.5mb

      Leave your router switched on all the time, they are designed for this.

      Make sure you fit the legs supplied and have it standing up so any heat can dissipate easily.
      One day you are the pigeon, but most days just the statue ...

    6. #5
      ninpo's Avatar
      ninpo is offline Sky User Member
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      Re: From 5.5mb to 2.5mb

      thanks

      i will try the legs and stand the router up.

     

     

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