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    Remote Record

    This is a discussion on Remote Record within the Sky+ forums, part of the Sky & Sky+ TV category; Remote record for text or sky.com is not working. here is what I have done, When into Interactive, Sky Customer ...

    1. #1
      newbuilder's Avatar
      newbuilder is offline Sky User Member
      Exchange:
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      Remote Record

      Remote record for text or sky.com is not working.

      here is what I have done,

      When into Interactive, Sky Customer Services, Remote Record and selected the option that I have a MY Sky, keyed in the username and password and then my mobile number. It confirmed that it was correct and set up.

      I then went to sky.com and selected remote record through the TV guide, after logging on in told me it was sent to the sky+box and would be there within the 30mins..

      It wasn't...tried texting... no text receipt and no update on the sky planner.

      the sky card was paired with the new SKy + box on saturday.

      any reasons why this is not working?


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    3. #2
      newbuilder's Avatar
      newbuilder is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Broadband Unlimited
      Router: Non Sky Router
      Sky TV: Sky+HD box
      Join Date
      Jan 2007
      Posts
      445
      Thanks
      4
      Thanked 5 Times in 5 Posts

      Re: Remote Record

      Thansk to all those that helped

      To sort this out you need to force an update to your sky + box

      Power off at mains. Hold Back up button, power on, keep it held until all box lights light up. If you have a Scart connection you can switch your TV on to that channel and see the update message.

     

     

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