Can you pay for the same Box Office item more than onc e by accident?

[Keeno]

The other day I ordered a Box Office program, then changed my mind and removed it from my personal planner.

Later that evening I went and ordered it again having decided I wanted to watch it.

By putting in my sky four digit code twice, will I be charged twice for said program?

Thanks.

[Kenedin]

No. You'll only be charged once when you actually watch it.

[Keeno]

Thank you for the reply.

So when you turn over from a box office program, you are required to enter the four digit pin when you choose to enter it again. This wont make you pay for it twice?

Also when you buy a box office program, you can delete it from your personal planner. It asks you if you are sure you wish to delete this box office program.
If you watch the program for more than a minute or so and then try to delete it, it will say "you can not delete this box office program".

Baically if you can remove it from your planner, you can cancel the purchase right?

[Kenedin]

If you remove a Box Office event from the Planner without viewing it, the order is cancelled. If you watch an event ( or a recording of the event ) for even a matter of seconds/minutes or so after the event has started, the box regards the action as 'viewed', and, at the next call home to Sky, your account will be billed.

If you leave a Box Office event to watch something else, and then return, it doesn't matter. The PIN re-entry has nothing to do with it. Your box will have already logged you as having 'viewed' the event.

[Keeno]

So even if I re enter the box office channel more than once by typing in the pin again and again, I am in no danger of being charged more than once?

[Kenedin]

Yes.

[Keeno]

Thanks mate.