no interactive

[vince8050]

i have sky+ but can't get any interactive . when i reboot sky it comes up telephone line not connected ,but i have tested the line and there is no problem with it.
please help

[skypaulusplus]

your the nd person, maybe a software update? was the box on ch 998 today?

also maybe the modem has a fault?

[vince8050]

no the box wasn't on channel 998 , it's an amstrad A2P0705,is the software update something i can do and if i can will it scub the hard drive of all my programes

[Kenedin]

Sky.com - Sky Help Centre>Product Help

Follow the Connection and Dialling Prefix advice.

Also, make sure the Sky line has its own ADSL filter.

[skypaulusplus]

i meant a recent update could have screwed it, but 2 cases within 1 hour, coincidence or something sinister?

enter clumbo

[Kenedin]

Probably a cunning ploy to get them to upgrade to HD. At least the error messages will be clearer.

[brewerdave]

I have the same problem today also with same model .Amstrad box-thinking about it - it was on ch 998 this am.
I suppose its possible that a s/ware upg has b********red the box modem?

[Kenedin]

I have the same problem today also with same model .Amstrad box-thinking about it - it was on ch 998 this am.
I suppose its possible that a s/ware upg has b********red the box modem?

It's happened before, and until Sky Tech are informed, it won't be put right ( if that's what's caused it ).

[skypaulusplus]

i havent checedmy thompson pvr3 yet, but i will, i wish theyd do something with the old sky digiboxes, with hardly any memory

[brewerdave]

Solved my problem - duff installer fitted telephone extension lead.