Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 9 of 9

    Sky multiroom

    This is a discussion on Sky multiroom within the Sky+ forums, part of the Sky & Sky+ TV category; We currently have sky + and have received a letter through the post for sky multiroom (as our area had ...

    1. #1
      reckyroo's Avatar
      reckyroo is offline Sky User Member
      Exchange: 01257
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Dec 2009
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Angry Sky multiroom

      We currently have sky + and have received a letter through the post for sky multiroom (as our area had switched over already) at only 5 per room. I rang immediately as my 2 teenage sons were wanting multiroom only to be told that my area had not switched (I assured her it had) and had a "computer says no" conversation. I spent 40 useless minutes on the phone where I still did not get my offer so I emailes sky. I have now had to scan and email the letter to sky as they wanted 199/extra box (the letter has no mention of this!) and they are looking into it for me athough I dont hold out much hope. I had this problem last year with an offer I read off skys website which again I was told I was wrong!
      Has anybody got sky multiroom and how much did you pay so I have an idea when sky get back to me?
      Cheers


    2. Advertisement
    3. #2
      penrhyn's Avatar
      penrhyn is offline Sky User Member
      Exchange: Long Eaton
      Broadband ISP: Sky Max/Unlimited
      Router: Sagem F@ST 2504n
      Sky TV: Sky+ HD 1TB Box
      Join Date
      Oct 2006
      Location
      Derbyshire
      Posts
      1,186
      Thanks
      2
      Thanked 10 Times in 7 Posts

      Re: Sky multiroom

      I may be being thick here but what has the digital terrestrial switchover got to do with Sky?
      Is it just the case that they have special offers in certain areas.


    4. #3
      reckyroo's Avatar
      reckyroo is offline Sky User Member
      Exchange: 01257
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Dec 2009
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky multiroom

      Not sure but the letter opens with:
      As you're a sky customer in a region that's recently switched over to digital, we thought we'd write and let you know that times running out on our exclusive switchover offer - sky multiroom Lite at 5 a month........

    5. #4
      gillymunch's Avatar
      gillymunch is offline Sky User Member
      Exchange:
      Broadband ISP: Sky Max/Unlimited
      Router: Netgear V2 DG934G
      Sky TV: Sky+
      Join Date
      Jul 2009
      Posts
      23
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky multiroom

      I too received this letter, not read it properly, but if its the manchester area your talking about i'd give them another ring and speak to a different cs adviser that knows what they're talking about, does look like an attractive offer. Don't think there's mention of it being a sky+ box though unless u take a HD box, with the additional subscriptions of that.

    6. #5
      Smithy99's Avatar
      Smithy99 is offline Sky User Member
      Exchange: Irby
      Broadband ISP: Max
      Router: Netgear V1 DG834GT
      Sky TV: Sky+ HD
      Join Date
      Jun 2007
      Location
      Wirral
      Posts
      6,739
      Thanks
      0
      Thanked 57 Times in 57 Posts

      Re: Sky multiroom

      I think anyone in a digital switchover area can get it for multiroom, Sky+ or Sky+HD, it is only for customers who don't have any premium packages though.

      Currently, the Winterhill transmitted has just been done which covers a large area of the North West.

    7. #6
      reckyroo's Avatar
      reckyroo is offline Sky User Member
      Exchange: 01257
      Broadband ISP: Other ISP
      Router: Non Sky Router
      Sky TV: Sky Basic
      Join Date
      Dec 2009
      Posts
      3
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky multiroom

      I'll try again today - it's so frustrating when you get the offer and they deny all knowledge - i think i'll just keep ringing until I get someone who know what offers they're offering!!

    8. #7
      big bob's Avatar
      big bob is offline Sky User Member
      Exchange: LCCAR
      Broadband ISP: O2
      Router: Netgear V1 DG834GT
      Sky TV: Sky+
      Join Date
      Mar 2007
      Location
      Carlisle
      Posts
      266
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: Sky multiroom

      I phoned earlier this year (March i think) for this because i got the same letter and they denied all knowledge (we swithched over in June).

      Then in April my internet connection died and it took 2 weeks to sort. As part of the sweetener they offered me Multiroom Lite, which didn't exist remember, along with 3 months free internet.

      Keep bugging them, it really does seem to depend on who you are talking to at Sky.

    9. #8
      mickr's Avatar
      mickr is offline Sky User Member
      Exchange: Verwood
      Broadband ISP: Sky Unlimited
      Router: Sky Hub SR101
      Sky TV: Sky+
      Join Date
      Feb 2007
      Posts
      177
      Thanks
      0
      Thanked 1 Time in 1 Post

      Re: Sky multiroom

      I have tryed to get multiroom lite on a number of occations with out success . They have offered it to some people in and out of digital switch over areas. It depends who you speak to and if your face fits. I have never had any joy getting it.

      Mickr

    10. #9
      Undecided Adrian's Avatar
      Undecided Adrian is offline Sky User Member
      Exchange: Stevenage
      Broadband ISP: BT
      Router: Non Sky Router
      Sky TV: Sky+ HD
      Join Date
      May 2007
      Posts
      2,539
      Thanks
      1
      Thanked 23 Times in 21 Posts

      Re: Sky multiroom

      If you have a leaflet and Sky then deny all knowledge go and speak to your local trading standards as they can throw their weight behind this.

      This is the problem with Sky they can have great packages etc yet you can have such a mixed reaction with CS.
      I'm a PC, and Windows 7 Backup saved my sanity when BitDefender imploded !!!

     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION