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    Sky+ Box randomly switching to standby

    This is a discussion on Sky+ Box randomly switching to standby within the Sky+ forums, part of the Sky & Sky+ TV category; I just upgraded to sky+ and the satellite was down when the guy installed the new box. When the signal ...

    1. #1
      baileycd's Avatar
      baileycd is offline Sky User Member
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      Sky+ Box randomly switching to standby

      I just upgraded to sky+ and the satellite was down when the guy installed the new box.

      When the signal came back I called sky and registered the new card to the new box, and all was working fine.

      However, now by box keeps switching itself off to standby every 10-20 minutes and i can only switch it back on after another 5 or 10.

      As it switches off the screen goes black with fuzzing green lines.


      Is this a set up problem or box problem???



      Thanks in advance...


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    3. #2
      gillymunch's Avatar
      gillymunch is offline Sky User Member
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      Re: Sky+ Box randomly switching to standby

      Box id say, our first box kept restarting itself after you switched it off, also made high pitched noises, a quick call to customer services and another engineer came along with another shiny new box

    4. #3
      sol's Avatar
      sol
      sol is offline Sky User Member
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      Re: Sky+ Box randomly switching to standby

      I have the same problem, box switches itself off randomly, customer services asked me to turn off auto standby, did that, problem reoccurred, engineer came out did a software rebuild, same problem, coming back on Friday to install another new box. My first box was replaced a few months ago, never had a problem with it, but a whole batch of the pace boxes were recalled. I have been told the Amstrad box is the best at the moment, hope I get one of those.

     

     

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