SKY+ Remote not working

[robmp]

Recently had SKY installed, SKY+ unit downstairs with normal SKY stb upstairs.

Everything fine for a couple of weeks, came home, wife told me her friends 7 month old had been playing with the SKY+ remote, as a result the remote is no longer working!

Have tried to reconfigure it with the various codes I've found on websites etc but can only get it working with the TV (volume etc) and not the SKY stb.
I've reconfigured the normal SKY remote (from upstairs) to work the downstairs unit as a temporary solution but this isn't ideal and I'd like to get the SKY + remote working again.

Any ideas?

Cheers

Rob

[steve16751]

robmp
Hi Rob have you had a look at Sky Digibox remote control codes for your television it also tells you how to reset Sky + remotes

[robmp]

Hi Steve,

Thanks for the reply, I've tried various codes that I've found but no joy as yet, the only thing I've been able to do is get the remote operating the standard TV controls (volume etc) but haven't been able to get the remote operating SKY.

[mjtuohy]

Could be the 7 month old has pushed the TV button on the remote. Push the SKY button then it should controll the sky+. My children Have done this a few times to me and they are a lot older than 7 months.
Martin

[TheEarthAngel]

LOL

I was just having the same problem!!

I picked up my remote and it had mysteriously just stopped working. It didn't matter what I did - nothing worked. In frustration I Googled problem, and got 10 million hits on "Sky Remote not working". 'Hmm' I thought, so I am not alone...

Tried resetting remote according to instructions - and still no luck. My STB just wasn't responding to anything. I then phoned Sky... got though in seconds (makes a change!) a lovely lady called Eileen went though all possible permutations with me, resetting, 2 red lights, press+hold Select etc etc.. In the end she said, and I quote, "It sounds like your remote is broken. I will send you out a new one."

I was gutted. It's only 6 weeks old.

So.. me being me, I thought I would search around just one more time, in case I find something new to try.. And here, on this very page, I just happened to glance at the post concerning "the baby played with the remote.." and to try pressing the Sky button.

And now don't I feel stupid.

Lo and behold.. My remote is working perfectly again.

[robmp]

Glad you got yours sorted as a result anyway!
No joy with mine so far, wife has since rang Sky and probably had much the same conversation you did - am now awaiting new remote - fingers crossed

[Old_nick]

Post deleted by Old_nick.