Your forum username:
Do you already have an account?
Forgot your password?
  • Log in or Sign up


    Welcome to Sky User - The Unofficial Support Forum for everything Sky! - Proudly helping over 65k members.


    Advertisement

    Results 1 to 3 of 3

    SKY+ Repeated Technical fault 30 on all channels

    This is a discussion on SKY+ Repeated Technical fault 30 on all channels within the Sky+ forums, part of the Sky & Sky+ TV category; Hi. Can anyone out there help? I've given up on Sky - they're no help at all and now want ...

    1. #1
      gggttt's Avatar
      gggttt is offline Sky User Member
      Exchange: 0121 765
      Broadband ISP: Sky Mid/Everyday
      Router: Sagem F@ST 2504
      Sky TV: Sky Basic
      Join Date
      Aug 2009
      Posts
      1
      Thanks
      0
      Thanked 0 Times in 0 Posts

      SKY+ Repeated Technical fault 30 on all channels

      Hi. Can anyone out there help?
      I've given up on Sky - they're no help at all and now want to send an Engineer for 65 even though the fault started when the box was less than a year old ( but I called them 2 days late! ).
      Basically, I keep finding the box showing technical fault 30 on all channels (" There is a technical fault with this channel. Please try later"). Unplugging the power for a minute fixes it but the problem recurs within days. The problem stops programs recording if the box goes into fault mode before or during the recording. I've just come back from a weeks holiday and the box stopped recording 2 days after I left.
      I suspect that the box loses the satellite signal due to weather, but then does not recover when the satellite signal improves. That said, when I check the signal level using the system test menu, both tuners are only showing about 50%. There has been rather a lot of bad weather recently but maybe that's just a coincidence?
      Sky technical talked me through a planner rebuild but that doesn't seem to have halped at all and their expertise seems to end there. (Apart from turning the power off and then back on!).
      All ideas very welcome before I get so fed up with it that I cancel Sky altogether(My broadband constantly plays up as well!).
      Graham


    2. Advertisement
    3. #2
      Sam Radford's Avatar
      Sam Radford is offline Sky User Member
      Exchange: 01439
      Broadband ISP: Not on Sky
      Router:
      Sky TV:
      Join Date
      Oct 2007
      Posts
      685
      Thanks
      0
      Thanked 0 Times in 0 Posts

      Re: SKY+ Repeated Technical fault 30 on all channels


    4. #3
      The Realist's Avatar
      The Realist is offline Sky User Member
      Exchange: Anything
      Broadband ISP: Sky Fibre 100GB Trial Gold X
      Router: Sky Q Hub Mk7 Trial Gold
      Sky TV: SkyQ/Motorised
      Join Date
      Mar 2007
      Location
      Behind You
      Posts
      1,049
      Thanks
      3
      Thanked 29 Times in 29 Posts

      Re: SKY+ Repeated Technical fault 30 on all channels

      Call Sky and plead to their better nature and you will get a free service call or take out insurance cover and get a call out via that.

      Get the box and LNB changed.

      Regards
      Disclaimer: The views expressed here are my own and in no way represent the views or policies of my employer.


     

     

    Tags for this Thread

    Posting Permissions

    • You may not post new threads
    • You may not post replies
    • You may not post attachments
    • You may not edit your posts
    •  
    SkyUser - Copyright © 2006-2020. SatDish and NewsreadeR | SkyUser is in no way affiliated with Sky Broadband / BSkyB
    RIPA NOTICE: NO CONSENT IS GIVEN FOR INTERCEPTION OF PAGE TRANSMISSION