Hi I was wondering if someone can help with this. I am trying to introduce
a friend via Sky.com online account. Every time I click on the "introduce a friend"
link and follow the steps I get the following messages thrown at me. I have a
valid My Sky account and I am a valid Sky HD subscription. I want my friend to
go through the online order so that he can get the Tesco voucher.

"Unfortunately we can't seem to find your Sky account or validate you as a Sky TV customer.
If you would like to introduce a friend now to Sky TV simply follow the instructions below:

1. Ask your friend to join Sky TV by calling 08442 410 951, quoting Introduce a friend Online before 5 April 2009.
2. Please ensure they have your full name, address and account number to hand so we can treat you and your friend to your gift.

If you would like to continue introducing a friend online, please email your name, postcode and Sky account number to iafqueries@bskyb.com and we'll look into this for you. "