sky + not recording

[nocker22]

Hi as a new member please excuse me if i am going over old territory but i bought a second hand supposedly reconditioned pace TDS470N sky + box ( 80 Gb ) and had it fit by a qualified fitter who mached it up with a quad LNB. it worked fine for a few days but now when i record something and try to watch the recording a blue screen appears with a popup box that says; Recording Interupted please wait, so i wait and watch the nice green light go round and round on the front but then get a message saying; recording finished press backup to return. Please can anyone tell me what has gone wrong ? I have already done a full system reset ( didn`t work ) and I have just done a planner rebuild and am in the process of recording something to see if it works now . any advice would be very much appreciated, Nocker22.

[Smithy99]

Sounds like the hard drive is stuffed. You can get replacements, see the thread on here for upgrading your Sky+.

The only other thing you could try is a software update, unplug, hold down the backup button on the receiver and plug in again, wait until you see the message on screen.

[macbeth]

By what your saying sound like everything has been set up at your end. From what I understand from your post above you have change your sky box, in which case a phone call will be needed to repair the viewing card to the box. If it the first time you had the sky+ install best to tell sky this so that they can add sky+ and the recording features onto the account. Other thing to check is to see if the software on your box is up to date.

[nocker22]

hi, thanks for the help. ended up phoning sky tech services explained what was wrong 10 secs of the guy tapping on a keyboard his end and hey presto it seems to be working ok now. why don`t they make things simpler? many thanks again, nocker

[Smithy99]

Chances are he's re-paired the card to the receiver.

Try recording something on one of the subscription channels and see if it plays.

[macbeth]

your welcome nocker22. A phone call was the only way to resolved this problem. Glad it all fix.